Name: Oakwood Suites La Maison Jakarta
Address: South Jakarta, Indonesia
Rating: 9.7

Thailand

Bangkok

Vietnam

Ho Chi Minh City

Indonesia

South Jakarta

Japan

Tokyo

South Korea

Seoul

Singapore

Great location! To the right of the hotel lobby, about 20-30 meters away, there's a large 7-Eleven. To the left, a straight walk leads to Sukhumvit's Japan Street. The room was clean, sunny, and well-equipped, with no noise. The only letdown this time was that, despite being an Ascott member at a hotel under the Ascott Group, I couldn't get an early check-in and had to wait until 2 PM. 🍷🍷☕️☕️

Due to objective reasons, we needed to stay in the Sukhumvit area. As a family of four requiring a two-bedroom suite, after much searching, we finally settled on Oakwood Suites Bangkok, part of the Ascott brand. The facilities are typical for a family suite, including a kitchen with basic cooking utensils, a separate washer and dryer, though the living room sofa is a bit small. The hotel staff were all friendly, and housekeeping was prompt. Aside from one toilet in a bathroom appearing not to have been thoroughly cleaned upon check-in, we were quite satisfied with everything else. Our suite faced west and wasn't facing the road, so it was very quiet at night. It's a 5-minute walk to Phrom Phong BTS station, there are several 7-Elevens nearby, and it's just a few minutes' walk to the EmDistrict shopping area, which is very convenient. Families who enjoy staying in the Sukhumvit area should consider this hotel.

This is 2nd time staying at same hotel in Sukhumvit and my experience this time around was total opposite of 1st stay. Even though the room was similarly spacious, the overall experience of the housekeeping service was bad. Apart from the 1st night, housekeeping did not:
1) Replenish drinking water bottles until informed 
2) Empty the trash under kitchen counter (for 3 days)
3) Clean the bathroom (had nasty smell)
4) No dishwashing liquid
5) Empty trash can under room table
6) Did not get to clean room until late afternoon ~ 5pm (after getting back to back)
7) Towels provided looked old/worn and could have used a change
Other Negatives:
8) Crazy traffic on Sukhumvit 24 during peak hours
9) The shower area is tiled and extremely slippery when wet (placing a floor towel outside shower is not the solution)
The positives:
1) The kitchenette and full utensils, dining ware, toaster, microwave and water pot
2) Washer + Dryer (although not all room types have this) makes it convenient to do washing 
3) The resident lounge with free coffee
4) Quiet / Low Density property
3) Location close to BTS via Emporium Mall (as opposed to some other properties where you'd have to walk a fair distance)

The location is fantastic – quiet yet central, with plenty of dining, entertainment, and shopping options nearby, making it super convenient. The room itself is well-equipped with everything you need, including cooking and laundry facilities. It's really spacious, the bedding is comfortable, and the price is very reasonable. I'll definitely stay here again next time I visit.

The room was comfortable and spotless. The hotel's location is truly excellent, very close to the subway station, making getting around super convenient. There are supermarkets and a mall nearby too. The gym and pool facilities are also quite good. The front desk staff were warm and attentive, and the hotel restaurant was great, offering good value for money.

Facilities: Newly renovated and well-equipped.
Cleanliness: Clean and tidy, suitable for larger families and business travelers.
Environment: Right next to VivoCity shopping mall, making transportation convenient.
Service: The front desk staff's English was excellent, making communication smooth and easy.

Best service apartment for stay in Saigon. The view from my apartment was the most beautiful I’ve have ever seen, I could see landmark 81 and bitexco and Saigon bridge from my window, looked even more dreamy at night. The place is super clean, room was spacious, facilities was great, 2 pools one on roof and other on ground, peaceful function rooms too, next door to a vivo city with a co op supermarket in it, so I go 40 000 dong breakfast it was great. Washing machine, cooking stoves, and forks spoons, chopsticks everything I needed. ALSO SUPER IMPORTANT was, 100% trust for the staff and cleaners here, after I  check out, I forgot my money in the safe, and there was a lot in there, the cleaners found it and staff call me to pick it up, upon picking it up, ALL THE MONEY was returned to me, 100% honest staff and cleaners, 100% SAFE to stay here. Thank you Richlanes next time I am there I will leave a much larger tip for you all, I give you  my word in this. THANK YOU RICHLANES. The best

The hotel lives up to its brand. A lot of good things and the usual good stuff but let's discuss about the weakness here. It's an expensive hotel by HCM standards but they do not provide conditioner for hair? 

I am very disappointed, had to drag myself out to get this for my 9 year old daughter.

We love the apartment as it is a reputable hotel chain and it allows us to book more rooms for travellers who travelled as a  family. However, the hotel should replace all small and compact size toiletries to those bigger size toiletries installed in the toilet to reduce wastage of throwing the bottles and saving the earth. The master room toilet door was not user friendly and dangerous as if you accidentally closed the door by leaving your fingers slightly on the centre of the door, it will pinch your fingers painfully. Security in hotel is safe. The staff at the counter should be more friendly by smiling at all passing by customers. They will only smile at you when u walked to the counter to inquire some concerns.

Pros: Excellent service from all staff, always smiling and ready to help. Location is just across the road to St Regis hotel, where I attended a wedding. 
Cons: Found dust bunnies on several occasions during my 3-night stay. No face towel.Had to request for hand towel and hairdryer, which were provided promptly. Breakfast was lacking in choice and taste. You are better off trying the nearby cafes or food delivery services.
Tip: For those who prefer convenience, food delivery services (I used Grab Food) was a time saver. Used it too to get food to pack back as souvenirs for flight home.

Room Amenities : No hairdryer. No bedside power sockets.
Bathroom : No hand/face towels. Shower area dirty.
TV : English language News channels all keep freezing.
Nearby : No 24 hour convenience stores nearby..

Oakwood

Columbus

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