Name: Somerset West Point Hanoi
Address: Hanoi, Vietnam
Rating: 9.3

Thailand

Bangkok

China

Guangzhou

Vietnam

Hanoi

Shenzhen

Ho Chi Minh City

Suzhou

All the staff are nice and helpful. As our depart flight is in the evening. The staff offered us check out delay til 2pm and a private room for 🛁having a bath if we need.
The welcome drinks, coffee n beverage are great. We have great memories with all helpful n warm staff n room service. These are our fourth stay in Ascott Somerset group hotel. We tried 3 different Somerset hotels before. All are great. 
Rama 9 hotel is close to Central department store with 5 mins walk. 15 mins walk to Big C.
Thank you, Mr. Yut. Great hospitality n makes my son feel 👍  great.

Coming back from Pattaya by bus, it took about 10 minutes to walk from Ekkamai station to the hotel, which was a bit inconvenient with a big suitcase. However, as I got closer to the hotel, the staff at the entrance were incredibly welcoming and immediately offered to help with my luggage. When I booked this hotel, I didn't have many expectations, just went for a recognized international chain. But during check-in, I noticed they also have a pool, and while taking the elevator, I saw there's a free shuttle service. Overall, it's quite a well-thought-out hotel.

We had a very pleasant stay at Somerset Sukhumvit 71 Bangkok. Check-in was easy and smooth with welcome infused water, and the on-site café was excellent, with delicious breakfast pastries. The beds were firm and clean, the room was comfortable, and housekeeping did a great job cleaning and making our beds daily. We also appreciated that both of our rooms were booked next to each other, which made travelling as a family much easier. Our fourteen-year-old’s bed was already made up upon arrival, which was a thoughtful touch.
John, the concierge, was outstanding. He managed to book a same-day bike tour for our family of six and also kindly arranged our airport transfer. His service truly stood out and made our stay even better.
Our only disappointment was New Year’s Eve. We had planned to ring in the new year at the rooftop venue, but it was fully booked. I had messaged the hotel in advance through the Trip app but didn’t receive a response. Instead, we followed a restaurant recommendation from the front desk, only to arrive 56 minutes before closing and be told the kitchen was already closed. Two other nearby restaurants were also closed, so we ended up grabbing snacks from the 7-Eleven across the street. The hotel kindly unlocked our balcony so we could at least watch the fireworks from our room.
The rooftop restaurant is beautiful, and the pool area is also very nice, although the water was quite cold, so we didn’t swim. The location is a bit far out, but overall, we enjoyed our stay so much that we extended it and booked a third night. A great hotel with excellent service, especially from the concierge, and we would happily stay again.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay in the Heart of Bangkok!

I had a wonderful experience at Somerset Maison Asoke Bangkok. The hotel is modern, clean, and perfectly located — close to public transport, shopping areas, and great restaurants. The rooms are spacious, beautifully designed, and equipped with everything you need for a comfortable stay, including a kitchenette and washing machine.

The staff were incredibly friendly and professional, always ready to assist with a smile. The rooftop pool and gym are fantastic spots to relax after exploring the city. It really felt like a home away from home.

Highly recommended for both business and leisure travelers — I’ll definitely stay here again on my next trip to Bangkok!

Got a free upgrade to a one-bedroom. My kids and I really enjoyed our stay and appreciated the warm hospitality from check-in through housekeeping, as well as the friendly staff at the pool, restaurant, shuttle service, and bell desk.

Staff are so so lovely   . 

Balcony & washing machine are so handy . The rooms are very generous sizing .

The washer pressure & temp were so so good. 

Breakfast choices are rotated from day to day . So you never get bored. 

Everything you need is in the street . I like the 1st massage place . 

It’s way to get or order transport & the lovely door people will help 💜

Bed was abit hard for me but you can ask for a pillow topper . 

Pool looked lovely but I didn’t go in

The hotel's location is excellent, and it seems most guests, both local and international, are business travelers. There's still a lovely Spring Festival atmosphere, which is very welcoming. The front desk staff were great; they even upgraded us to a room with a city view. The breakfast spread was quite generous, featuring some delicious Guangzhou specialties! Both the chefs and the servers were very friendly too!

The one-bedroom apartment was very comfortable with a great view, offering a distant glimpse of the Canton Tower. The environment around Bio-Island is lovely, with birds singing and flowers blooming. It's a shame that all the convenience stores downstairs were closed during Chinese New Year, which made buying necessities a bit inconvenient. The breakfast was what you'd expect from an apartment hotel – perfectly decent. The staff were all very warm and attentive. It's super close to the metro station, making getting around a breeze. It was really considerate that they didn't double their prices during Chinese New Year. I'm actually thinking of coming back to stay for a few months in the winter!

The apartment is very spacious. Main room has ensuite bathroom with bathtub. Toilet with electronic bidet seat. Second bedroom has a super single bed, we paid for an extra bed. Second toilet in kitchen is clean. Well equipped kitchen. There is washing machine and dryer as well. Just that the carpet is a bit worn out and initially there is a weird smell upon entering the apartment but after opening the windows & airing the place, all is good. Aircon and shower works well. Overall is great for us. There are security at lobby which is great. Staff are friendly and professional. Location is great. Steps away from VT101, walking distance to Grand View mall, many shopping malls and metro station.

The hotel room was a bit old, but the facilities were great, including a washing machine. The breakfast was also very generous. The location was excellent, making it super convenient to get to all the attractions. Right downstairs is the Huolian Prison Museum.

Remains one of my favorite hotels - great amount of space, in room washer dryer,  inclusion of water, excellent amenities, helpful staff - I really like this one, except that it can be a bit far from old quarter etc. but it’s really close to Korea town so can get good Korean food. 

One thing that would be great would be some way to line dry clothes.

The facilities are complete, and the rooms are spacious, clean, and comfortable. The staff at the front desk, housekeeping, and the doorman are all incredibly friendly. The pool is a bit cold for this weather. The breakfast restaurant is a little small, but the breakfast quality is quite good. You can borrow bicycles for free, and there are a few roads nearby with less traffic that are suitable for cycling. There are quite a few unfinished buildings around West Lake.

It was a bit difficult to get a taxi on the morning of Chinese New Year's Day, probably because everyone was visiting relatives ^_^

A small suggestion: it would be great if there were some instructions for the kitchen appliances. We spent a long time trying to figure out how to turn on the range hood, and a staff member eventually had to help us. It also took a while to figure out how to use the induction cooktop.

Overall, it's very good.

Somerset

Columbus

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