Name: The Hoxton Vienna
Address: Vienna, Austria
Rating: 8.9

United Kingdom

London

Netherlands

Amsterdam

Austria

Vienna

Spain

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Italy

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Belgium

Sint-Joost-ten-Node

Second time staying at The Hoxton and it never disappoints! 

Super friendly staff who go above and beyond to be accommodating.

We also really enjoyed a fun night at Chet’s on Saturday night. The DJ really brought great vibes!

The service was okay but it was not amazing. 

The location was super convenient - a ten minute walk from Blackfriars and Waterloo and a five minute walk from southwark. 

There was no toothbrush let alone any other disposable amenities.

Good spot for work - the cafe downstairs is a go to for a morning work session. Also convenient to a lot of go to spots. Well designed.

Excellent location and service. Staff in front desk are gorgeous and helpful. Supermarket nearby and opens til kid night.
The only thing need to improve is the lighting. Definitely too dark with the weather. Room size is small even with one upgrade. No slippers provided or to buy, pls bring ur own.

A little far from the city center train station, there is a supermarket at the door, things are quite cheap. The suite is quite big, but the design is a bit odd, the bathroom is open, and it is not convenient to use both sides when closing. There are 26 roads in the surrounding traffic, which is convenient to the train station. The hotel is generally hygienic and there are spiders on the lights.

The service is very good and the hotel is relatively clean. However, the price is not cheap. The room is very small and the soundproofing is very poor. Maybe this is the case with accommodation in the Netherlands. In general, I paid a lot for this price in Amsterdam, but I didn't think it was that good. I could hear the sound of airplanes at night. I lived on the second and a half floor and often heard people walking down the stairs. It felt very strange. 🥹

One of the worst service experiences I have encountered, and certainly not comparable to the price paid.

First, the receptionist was not friendly. While it is perfectly normal for guests to ask questions, especially during a multi-day stay, there was one receptionist who appeared visibly uncomfortable and impatient when I asked for assistance. This was noticeable through both tone and body language, and it made me hesitant to approach the front desk for further inquiries the following day.
Second, unlike most hotels where housekeeping can be requested simply by placing a cleaning sign on the door, this hotel requires guests to inform the receptionist directly. Unfortunately, this information was never communicated. As a result, despite placing the sign, my room was not cleaned.

Third, I attempted to upgrade to a larger room during my stay, as I had booked for seven nights, but this was not accommodated.
Fourth, when I tried to contact the receptionist via the in-room telephone, it was not functioning.
Fifth, in many hotels, guests are promptly informed if any belongings are left behind, even small items. In this case, no notification was provided at all.
Lastly, the amenities were extremely limited and did not meet the expectations of a hotel in this price range.

But the hotel’s design is quite good and unique, and the location is strategic.

the Hoxton

Columbus

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