Name: The Resident Edinburgh
Address: Edinburgh, United Kingdom
Rating: 9.2

United Kingdom

London

Kazakhstan

Almaty

Edinburgh

Liverpool

Good location. Turn left and you will see the Royal Stables across the road. Go a little further and you can see Buckingham Palace within 500 meters.
Go out and turn right after 200 meters. Cross the commercial square and you will reach Exit C of Victoria subway station.
The hotel rooms are on the first floor, but they are very quiet. You need to swipe the door to enter the accommodation area. The room is clean.

First of all, it is located in the Soho area, so it is very convenient to go to London's sightseeing spots. It is convenient because there are many nearby restaurants, such as 3 minutes on foot from the subway station, 2 minutes from Tesco, and 7 minutes from Chinatown. I thought it would be inconvenient because there was no restaurant, but there were many places to eat nearby, so I felt that it was better not to have a restaurant. The bedroom wasn't too small and there was adequate space, and simple food could be eaten using a microwave. The hot water came out very well. The staff at check-in was very kind, and the concierge was very kind, such as the first train on the subway on Sundays. If I go to London again, I will definitely visit again. thought

The room was very comfortable and the front desk was very friendly, just like coming home. I was also surprised to find a welcome card and chocolates. The hotel staff cleaned the room and put the children's dolls in a comfortable sleeping position. The hotel is convenient for transportation and has very good sound insulation. This is the most satisfactory hotel in this trip to the UK. I will definitely stay here again next time.

On the day of check-in, we noticed that the ceiling in the hallway outside our room was damaged, the corridor light was out, and there was a large hole in the ceiling—though these weren't major issues. What made the experience truly awful, however, was on checkout day when we intended to sleep in and wake up naturally. But around six or seven in the morning, my entire family woke up drenched in sweat due to unbearable heat—the air conditioning was broken. We tried fixing it ourselves, but clearly couldn't. After sweating profusely, we attempted twice to contact the front desk, but no one came to handle the issue. Finally, seeing cleaning staff in a neighboring room, I used Google Translate to communicate with them, as it seemed they only spoke Russian. Still, nothing was resolved. They told me via translation to turn off the circuit breaker for our room for 15 to 20 minutes, during which time no cooling measures were provided. The room became hotter than a sauna, and all of us kept sweating nonstop. This was an absolutely terrible stay! While the room size and view were indeed nice, the staff's emergency response and basic utilities like electricity and air conditioning were extremely poor. We stayed three nights, paying $200 per night—definitely not the level of service expected at this price point in Kazakhstan. Despite waiting for a long time, the broken AC was never repaired. At eight o'clock, we had no choice but to get up and go into the hallway and downstairs restaurant just to cool down—we nearly died from the heat. It should also be noted that since the room was on the top floor, even with blackout curtains drawn, the heat was especially intense. During our three-day stay, the air conditioner seemed to work properly only at night. During the day, even with maximum fan speed and lowest temperature setting, the sun still penetrated through the curtains and radiated scorching heat into the room. The bedroom was somewhat cooler at night (though the living room remained relatively hot and hard to cool), but the trade-off was enduring loud, constant noise from the AC unit above the bed—rumbling continuously. The air conditioning really needs to be upgraded! It was so unbearably hot!!

Excellent location at an affordable price in the midst of everything and yet, not overrun by crowds. In my view this hotel offers everything a person desires when traveling to an unknown city for jusy a few days. It’s in a walking distance from old town and the new town where you find the majority of restaurants bars coffee shops small boutiques and big chain stores. I don’t know why would anyone want to go to McDs and Burger Kings and such when you are exploring a new and beautiful culture but if you are into that, they have all of those American brands too. The hotel staff is extremely nice, they let us tore our luggage and called me the moment the room became available. The room was a bit small but that’s what you expect in a city. Rooms were very clean, bed was comfortable, had a nice espresso machine. I would strongly recommend this hotel!

The Resident

Columbus

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