Name: Triumph White Sands
Address: Mersa Matruh, Egypt
Rating: 7.5

Egypt

New Cairo City

Cairo

Mersa Matruh

The room had an access to the pool directly which is nice. Only bad thing was people smoke all over the hotel making it so unpleasant. Everywhere in the world, people are not allowed to smoke inside hotels. 

So clearly not for people who have wheezing or asthma. Management should seriously look into this. Other than that  all staff were very nice. Ashraqqat and also bfast staff are all very nice. Excellent bfast.

The room was nice. This month, there was no need to turn on the central air conditioning; the temperature was just right. The bed wasn't directly under the AC vent. If the AC was on, it would get cold, so I only turned it on when it got warm. The room was cleaned daily, and two bottles of water were provided. I had to call the front desk for slippers. This time, I brought my own toothpaste and toothbrush. Breakfast was Egyptian-style Western, and I had bread every day, while lunch and dinner were burgers and fries.

For hot water from the tap, turn the faucet to the left.

Hotel experiences need to be compared. For example, the Spire West Hotel in Giza, despite having new facilities, has a less-than-ideal surrounding environment. One of the elevators to the 11th floor would inexplicably stop working. The hotel is also currently undergoing renovations, so the air quality isn't great. For instance, the toilet wasn't cleaned properly, there were flies around, and even inside the room. In comparison, the Triumph Hotel, which is rated one star higher, offers a much better living environment.

However, the Triumph Hotel rooms don't have a main light, so they can be a bit dim.

The hotel's location is decent, but since it's only four stories high, there isn't much difference between a sea view room and one without. 

As for breakfast, it's not about whether it's good or not, but the staff served us so much food, it was almost embarrassing! 

All the electrical outlets in the room were round, so my plugs wouldn't fit. I had to ask the hotel for an adapter. And there was no hairdryer either, so I had to ask for that separately too. Oh my god, it was such a hassle, constantly having to go down to the front desk to ask for things.

At checkout, I encountered a front desk receptionist who didn't speak English. We were completely unable to communicate. I don't understand why a hotel that serves travelers would have an employee at the reception desk who can't speak any English at all.

TRIUMPH HOTELS

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