Name: Qingjiang Tianlongwan Holiday Hotel
Address: Yidu, China
Rating: 7.1

China

Yichang

Yidu

The service is really excellent, far exceeding expectations at this price. Because I booked a room without breakfast, I communicated with the front desk to see if I could get two eggs. As a result, the restaurant lady was afraid that I would not have enough and sent a rich breakfast, including homemade steamed buns, fried rice noodles and corn. I forgot to leave the lady's name, but every staff member was very friendly and considerate during the entire check-in process, so I didn't ask for their personal nameplates one by one. Such a harmonious atmosphere is inseparable from the unity and cooperation of the team. As for the environment, because the hotel itself is very old, the facilities and equipment are aging, but it does not affect the overall accommodation. There is no safe in the room, which can be stored at the front desk.

Five stars for the service from the front desk and housekeeping staff! Thank you for responding promptly to our issues and bringing us various items on time.

The hotel is conveniently located near the river and a food street.

A small suggestion: improve the information dissemination system and ensure timely communication of customer information to the breakfast restaurant. Also, please provide more water glasses in the rooms.

Before I went, I was full of expectations, but after I went, I was still disappointed. Basically, there was no service, except for a key. The room was cold, the sound insulation was poor, and the wooden floor was normal to walk in other rooms. Because it is close to the national road, the vehicles are noisy at night, this is not to say, but the cleaning is also rumbling early in the morning, very unacceptable, and the hotel's minimalist breakfast...not worthy of its price 😤

Xiazhou

Columbus

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