Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 14, 2026|Business Queen Room
Anonymous UserIt's a very nice modern looking hotel. The personnel were nice and helpful. You might bump into the food delivery robots regularly while you're there. TV didn't work (properly), but the internet speed was okay if you're from streaming local websites. Free coffee in the lobby was excellent. And so were the free washing machine and dryer. Plenty of restaurants and small shops nearby.
Show More
Price per night from:MXN545
Posted on Aug 11, 2025|Family Friendly Smart Room
alan_jinI booked two different room types for the same price, and the hotel later combined them for me. The hotel has a great location and nice decor. Besides complaining about the breakfast in another review, I'd also like to complain about the late cleaning for extended stays. It felt like they wouldn't replace the bathroom supplies unless I urged them... Kuqa is a great place, more fun than Kashgar. The nearby Kuqa Palace, Kuqa Grand Mosque, Khezil Thousand Buddha Caves, beacon towers, and ancient temple ruins are all worth visiting to experience the impact of East-West exchange and the transition between Buddhism and Islam.
Show More
Price per night from:MXN792
Posted on Aug 18, 2025
Guest User
Ctrip indicated that the hotel had charging stations, but upon arrival, I was told they couldn't be used because they hadn't passed a fire safety inspection. They claimed the charging stations listed on Ctrip were due to the app's limitations and that I could borrow a private charging station instead. The parking lot was haphazardly parked, with one car occupying two spaces, and security was practically nonexistent. During my complaint to Ctrip, the hotel repeatedly insisted they were not at fault, stating that the front desk manager told me it was a private charging station, so how did it become a standard hotel charging station? Is it so hard to admit a mistake?
Show More
Price per night from:MXN817
Posted on Oct 15, 2023|Standard Double Room
KellyLing 凌淑飛Excellent hotel, great professional staff, and very good location. Location is very central and restaurants everywhere downstairs. The hotel room is clean and very well appointed. Service is good, especially the front desk guy. He was very helpful and gave accurate advise. Free laundry service is a bonus and much appreciated. Breakfast is the usual fair, and can get crowded during peak hour. This hotel caters for tour buses so can get a bit busy and noisy in the evenings but rooms are really quite. One of the best hotels we have stayed in our trip and highly recommended. I hope they have more hotels everywhere in China.
Show More
Price per night from:MXN535
Posted on May 15, 2025|Superior 2-Bed Room
Guest UserThis time I stayed at the hotel and was very satisfied! Xiaoni at the front desk checked us in quickly and was enthusiastic and lively. The breakfast is delicious and the restaurant is hygienic and high-end. The room is fully equipped, and the robot service is novel and considerate, awesome! I went to the East Lake. The scenery is very good. You can take photos and check in. The palace is also OK.
Show More
Price per night from:MXN619
Posted on Dec 23, 2023
Ahuoyu
The hotel rooms are very spacious. The lobby on the first floor also looks very luxurious. The only drawback is the hotel's breakfast, which tastes really average. I hope the hotel's catering department will equip the fried egg stand with a range hood. A small fried egg stand makes the whole restaurant full of oil smoke, which makes people feel uncomfortable as soon as they enter the restaurant.
Show More
Price per night from:MXN560
Posted on May 12, 2026
Guest UserThis is a well-established hotel, excellent in all aspects. This is my second stay. The environment is clean and tidy, the location is excellent, and it's very convenient for getting around. The room facilities are complete, the bedding is soft and comfortable, and toiletries are plentiful. The service is warm and attentive, the staff are very friendly, and it's great value for money. I would definitely choose to stay here again! Highly recommended!
Show More
Price per night from:MXN639
Posted on May 20, 2026
Guest UserThis was my third consecutive stay at a Wanda Realm hotel in Xinjiang, having previously stayed in Korla and Aksu. The experience at the Kuqa location wasn't as good as the other two. It might be due to this hotel being older, but there were noticeable, ingrained stains on the bathroom counter that clearly hadn't been cleaned for a long time, which was quite off-putting. Another major issue that affected my experience was the breakfast. We were told at check-in that breakfast hours were from 8:00 AM to 11:00 AM. However, when we arrived at the restaurant around 9:10 AM, there was hardly any food left – just five or six small bread rolls and two pieces of fried dough that looked like leftovers. There was no soy milk or regular milk, and the coffee machine was out of water with no one attending to it. No one refilled any of the food items, and tables weren't being cleared, which made both the food and the environment unappetizing. We ended up barely eating anything. Another guest in the restaurant also complained about the situation, and the staff member simply said that earlier guests had eaten everything. Overall, the hotel isn't terrible, and it's slightly less impressive than other Wanda Realm hotels in different regions, but the price was also lower. However, today's breakfast experience was truly unprecedented and unlike anything I've ever encountered.
Show More
Price per night from:MXN827
Posted on Oct 31, 2024
Guest User
Bed is good and bathroom is separate bathroom and toilet location is more convenient. breakfast are more variety
Show More
Price per night from:MXN405
Posted on Aug 15, 2025
Guest User
The location is convenient, just 10 meters from the entrance of the alleyway in Kucha, with easy access to the area, night views, restaurants, and performances. The room was clean and hygienic, with convenient disposable toiletries. The owners and staff were all very warm, friendly, and helpful. They even helped me send a package, which I was very satisfied with. They were patient and attentive during the airport pick-up and drop-off service and even gave me a bunch of freshly baked grapes. The rooftop is convenient for drying clothes, and the room was quiet with the windows closed, ensuring a good night's sleep. The owner also created a Thousand Buddha Cave, which was very interesting. Overall, a very pleasant stay.
Show More
Price per night from:MXN364