Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 30, 2026
JJ$
My stay at Hotel Bristol Palace was truly delightful. The hotel is exceptionally elegant, with stunning classic decoration that gives it a timeless charm. Every corner feels thoughtfully designed and beautifully maintained.
The staff were highly professional—polite, attentive, and genuinely insightful in offering recommendations and local information, which made the experience even more enjoyable.
The location is excellent, making it easy to explore the city, and the overall cleanliness was impeccable throughout the stay. The buffet breakfast was another highlight, offering a great variety and quality to start the day right.
A refined and comfortable stay—I would absolutely return.
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Price per night from:US$206
Posted on Apr 14, 2025|Classic Double or Twin Room
Trip LOVERss
This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
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Price per night from:US$91
Posted on May 4, 2025|Standard Queen Room
Guest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:US$81
Posted on Jan 8, 2026
Tanit Virunkitkoson
A very pleasant stay overall. The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing. Staff members are professional, polite, and always willing to help, which made the experience smooth from check-in to check-out. The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming. A great choice for both leisure and family travelers.
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Price per night from:US$189
Posted on Nov 25, 2025
Travel_With_Patty
NH Marina is the best if you are looking for the experiences ”Harborview”
I stayed one night and my room comes with balcone with harborview and city view .
Location : its located only few steps from Darsena Metro and a lot of historical locations around this place . So if you are a solo traveler and its your first time to reach Genoa , this is a good option for you .
Note : make sure you book the room with balcony
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Price per night from:US$157
Posted on Jul 14, 2025|Family King Room With Sofa Bed
Anonymous UserThe hotel is easily accessible from the highway, and there's a large supermarket downstairs, perfect for buying delicious Italian pastries if you didn't order breakfast. The surrounding area is average, though it's a residential area. Our room faced the back street, so it wasn't noisy. The front desk staff was very friendly. The hotel has its own parking lot, which is chargeable.
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Price per night from:US$105
Posted on Dec 5, 2025
Dani12Very spacious, clean, and minimalist room.
Very elegant bathroom, with a sink that I found a bit inconvenient.
Unfortunately, there was no hairdryer in the room (probably stolen by someone previously), which I reported to reception.
The breakfast was very good and with a wide selection.
Parking was a bit inconvenient (little space between the various stalls), partly due to having to stop by reception each time to validate the ticket.
The staff were friendly, kind, and helpful.
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Price per night from:US$110
Posted on Jun 8, 2026
Guest UserSuper convenient location, right outside the train station. Staff is very accommodating-- asked to store my luggage the night before I check-in and they are very cool about it.
The fridge is stocked with water, juice and soda, snacks as well. I really liked the apricot juice.
Only thing I would like to change is the shower. It us quite small, I feel that I am bumping into the walls all the time. The bathroom can use more hooks too.
Did not have time.to check out their amenities.
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Price per night from:US$89
Posted on Dec 23, 2022
Guest User
We are very happy with the stay. The location is very good. The service was very good, all the staff were very efficient. Our check-out took place at 10 a.m. but our flight was only 19 a.m. so they got a place to leave our baggage until 17 a.m. when we went to the airport. The breakfast and room facilities were also in line with our views.
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Price per night from:US$97
Posted on Jul 12, 2025|Family Quintuple Room
Guest UserMichele is excellent at the reception. Hotel in great location and close to amenities and famous attractions.
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Price per night from:US$53