Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 16, 2026
Anonymous UserPros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch.
Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.
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Price per night from:US$485
Posted on Feb 8, 2026
Syazwan Mokhtar
I had an amazing time at this hotel. You will need to take 15 minutes taxi ride to reach here from Otaru station. It's right by the beach. Room is super spacious and comforting. There's kitchen and dining area. It was snowing so the balcony is filled with snow but the view is just so amazing. The staffs are very helpful. You can check in early with a small fee. Breakfast was simple. Complete amenities.
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Price per night from:US$98
Posted on Jan 2, 2025
Happy girl c
Thumbs up! ! ! Superb environment and service! !
We arrived at the hotel later and the driver couldn't find the door and helped us find it, but after a while, a staff member ran down and asked if we had booked a room, really running! ! Then the driver parked the car, then helped us pick up our luggage, and ran up again! ! ! The service was so good that our whole family was stunned! !
Entering the hotel, the air conditioning is very good, because the outside is -10 degrees, but the interior is very warm, and not baked, so very comfortable, the room is not big, but with all the traditional Japanese room things, the furnishings are very beautiful, However, if the luggage is larger and more, it becomes very crowded, but actually feels like home.
Because one night two meals, so there is a full dinner breakfast, are exquisite kaiseki cuisine, each meal also have staff to the room in advance to lead us to the restaurant, their own room, no one disturbed.
The hot spring area has indoor and outdoor, not big, but enough, we soaked twice and did not bump into anyone, chartered, great! !
After check out, the staff bowed to not see our car! ! There is a traditional Japanese etiquette! ! !
We will definitely come back to experience this one! ! !
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Price per night from:US$364
Posted on Mar 2, 2026
Wenwen520
This isn't my first time staying at a Dormy Inn; I stayed at one in Kumamoto previously and absolutely loved it. The Otaru location is right in front of the station, which is super convenient. So, I didn't hesitate to choose Dormy Inn again. They offer complimentary Yakult and ice cream, which my child adored. The free ramen served as a late-night snack was a light soy sauce broth, easy on the stomach. Breakfast quality is outstanding, featuring seafood donburi, soup curry, tempura, grilled seafood, Hokkaido milk, and local specialties. Many hotels serve frozen fruit, but Dormy Inn offers fresh fruit!
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Price per night from:US$72
Posted on Feb 25, 2026|Semi Double Room(Double Occupancy)
Guest User
The location is fantastic, very convenient whether you're walking from the station or taking the bus. The hotel itself is quite upscale, and the service was incredibly warm and welcoming. We dropped off our luggage early, and when we returned, it was already in our room, which I thought was a really nice touch.
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Price per night from:US$75
Posted on Apr 25, 2026
Guest User
Facilities: The hotel is quite old, and while the facilities are in good condition, they aren't exactly modern. Surprisingly, there's a vintage audio system that plays music with a great ambiance from a bygone era. The sound quality also has that classic feel, which I loved. It's definitely worth experiencing this unique charm that other hotels don't offer.
Service: Standard hotel service, but they upgraded my room without me even asking, which was a nice touch!
Transportation: Even though the hotel is on a mountaintop, they offer a shuttle service to the nearest JR station, which is a huge plus. The Otaru Aquarium is just a few steps away, and the dolphin show is fantastic, plus the penguins are adorable.
Scenery: This hotel probably boasts the most unique coastal cliff views in Otaru. It's truly postcard-worthy, and the best part is being able to enjoy it while soaking in the hot spring during the day. The scenery is beautiful and enjoyable. At night, however, you can't see anything.
Hygiene: Standard hotel cleanliness.
Food: I only stayed overnight and didn't try the food.
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Price per night from:US$119
Posted on Jan 8, 2026|Compact Twin Room
Guest UserWe stayed for four nights, and the ski package we booked was a good deal. However, on the first day, the staff at the ski rental shop seemed a bit unfamiliar with the process, which caused us quite a bit of hassle.
The hotel's advantages are very clear. We chose it specifically for the convenient ski access. Every day, after skiing, being able to enjoy the hot springs before the crowds arrived was incredibly pleasant, especially since it was snowing during our stay, which made for a unique experience.
We had dinner at the restaurant a few times. Since we made same-day reservations, our choices were limited, and our dining times were somewhat restricted. Despite the limited selection, the dinner food was good and not expensive.
The downsides were also quite noticeable. Firstly, the moment I opened the toilet lid upon check-in, I found a curly hair, which was a real turn-off. It might have been an issue with the specific room we were assigned (this room was inexplicably next to the garbage room); the layout was a bit strange, and there were no bedside tables, which was very inconvenient.
I personally felt that the staff's service attitude was good, but my spouse mentioned that he used polite language when communicating with the front desk, and he was surprised that they did not reciprocate the same level of courtesy.
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Price per night from:US$45
Posted on Feb 20, 2026|Run Of House
Wuyalun
Terrible service! On a snowy day, they kept saying there was no transportation, but I clearly saw the Line 13 bus passing by. I don't recommend staying here. Plus, their English isn't good, making communication difficult.
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Price per night from:US$71
Posted on Dec 26, 2025
Guest User
I booked for RM150, and this is my best hotel I stayed in Sapporo. The location is near the tourist area but its within neighborhood area, and its uphill. So for anyone with luggage might be struggling a bit if u dont have car. But, the view is amazing, and they gave me a room with snow view as i requested. The room are spotless, comfortable and have personal heater inside. The staff also very friendly and accomodating esp when I asked to borrow a charger. The public bath also big and u might have it all to yourself honestly (not that many guest during my stay). I would love to come back!
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Price per night from:US$68
Posted on Feb 6, 2026|Villa A Nonsmoking
Guest UserThe main building for check-in is really close to JR station. Just exit, go straight, turn left after you see Lawson, and then another left at the intersection. It's about 400 meters. The hotel is spread out in several areas. After check-in, the staff told us our villa was another 10-minute walk away. Luckily, there's a shuttle service both ways. It meant we were quite a distance from the onsen, but that was okay since we'd already had plenty of hot spring baths on our trip.
I was pleasantly surprised by the villa's location – it was fantastic! Tucked away in an alley near the shopping street along the canal. The space was huge and well-equipped, and having an entire standalone villa was incredibly comfortable. I didn't encounter any of the issues other reviewers mentioned, so I'm very satisfied!
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Price per night from:US$29