Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 5, 2026
Guest UserLocation: Infront of a street. Can easily get a taxi. Walking distance down the street to reach a supermarket, laundry and food shops. Part city view and part mountain view in front of my business suite room, best view at night with all the bustling city lights next to the silent mountains. Near Botanical Gardens park where I go for a daily walk.
Cleanliness: My room was cleaned and tidied up well on my request on alternate days. The toilet at the ground floor next to the restaurant needs constant cleaning and drying up. My frequent visitors find the floor mini - flooded few times.
Service: Best service so far was from the amazing lovely room cleaners who were always smiling and quite courteous as they work tirelessly. The hotel's Elements Restaurant staff were also hardworking and respectful. The proficient chefs and sous chefs cooked relentlessly without pressure to deliver yummy food on the table! I ate way too much delicious Filipino food! The front desk staff needs to be a bit more approachable by smiling a little more as they are the first main contact of clients. Also I reckon management staff responsible in receiving communication via emails from clients need to be more pro-active by replying or acknowledging receipt of emails.
Facilities: I enjoyed using the treadmill at the hotel gym. They have the equipment that you can find in a basic gym which is wonderful albeit one of the 2 treadmills was out of order. The hotel restaurant is mostly busy and cramped. They have delicious buffets for breakfast, lunch, merienda/snack and dinner and are not too expensive. Hence a huge crowd from outside the hotel also flock this restaurant. There is a small pool next to the restaurant but way too closed to the dining tables where patrons are eating.
My other suggestion for hotel management is to ensure that the electric power points are safe. All the power points in my room were eliciting a mini-spark every time I plug in to charge my laptop, mobile phones and electric gadgets including the room's bedside lamps, lounge lamp, kitchen kettle. Beware to foreign hotel guests not to flush used toilet tissues as it can block the toilet bowl which happened on the second day of my one-month stay. Yes, chuck it into the bin next to it instead. The room lounge's sofas are already worn-out and scratchy; covering it with throw blankets would be much comfortable and cleaner-looking.
Overall I enjoyed my stay and will potentially return in a year's time.
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Price per night from:IDR 999,131
Posted on Jan 30, 2025|Deluxe Room Forest View
Guest UserThis hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
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Price per night from:IDR 1,407,264
Posted on Feb 4, 2026
Patricia Tejano
We had a wonderful stay at Sotogrande Hotel Baguio as a family. The room was clean, spacious, and comfortable—perfect for traveling with a child. The staff were warm, polite, and very accommodating, which made our stay even more pleasant. We loved the quiet, relaxing atmosphere and the cool Baguio weather. Overall, it was a comfortable and stress-free stay, and we’d gladly recommend it to families visiting Baguio.
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Price per night from:IDR 1,338,358
Posted on Nov 2, 2025
Momof2boys☆
Overall our stay was ok. But i would not recommend it for guests planning for a staycation
.
Pros:
●Rooms are big and shower area is spacious, and water pressure for showers, bidet, and faucet are strong.
● Breakfast buffet is good
●Hotel Staffs are friendly and approachable.
●View is nice
Cons:
●Although the hotel is relatively new, the amenities appear poorly maintained.”
Specially for the Pool area/Gym Area - Poor ventilation has caused the area to smell damp and moldy.
●8th floor, place is not very well lit, especially at night.”
●Pool hours is not consistent with what is posted online.
Suggestions: Timely repairs are necessary to maintain guest safety and provide a relaxing stay.
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Price per night from:IDR 755,311
Posted on Jul 18, 2026|Standard Deluxe (Fan Room)
Guest UserPleasantly Surprised! A Great Family Stay
We stayed at Inn Rocio from July 6 to 8, and it exceeded our expectations. As a family, we were pleasantly surprised by the size of the family room, which gave us plenty of space to move around comfortably. The amenities provided were great and met all our needs.
What really stood out was the exceptional customer service. The staff warmly accommodated us from check-in to check-out and made us feel truly welcome. Additionally, the location is wonderfully quiet, making it the perfect spot to relax and unwind. We highly recommend Inn Rocio for families looking for a peaceful and comfortable stay in Baguio. We will definitely be back!
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Price per night from:IDR 410,783
Posted on Apr 2, 2025
KSD31
We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
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Price per night from:IDR 1,677,586
Posted on Aug 27, 2025|Economy Twin Room
RoyaltyKian⭐️⭐️⭐️⭐️4/5
Our stay at Hotel Urban Khotel (Kurban Hotel) in Baguio was truly enjoyable. From the moment we arrived, we were warmly welcomed by the staff. They were consistently polite, attentive, and always willing to assist, which really made a difference in our overall experience.
The cleanliness of the hotel is outstanding. Rooms, hallways, and common areas are spotless, and you can tell that housekeeping takes pride in their work. The rooms are well-kept, comfortable, and provide everything you need for a relaxing stay.
Another highlight is the location. The hotel is conveniently situated—close enough to the heart of Baguio for easy access to popular spots, yet far enough to enjoy a calm and peaceful atmosphere. It’s a great balance for both relaxation and exploring the city.
The unlimited breakfast was a pleasant surprise. The food was tasty and filling, giving us the energy we needed to start our day of sightseeing. A bit more variety in the menu would be nice for guests staying multiple nights, but overall, it was a great perk.
What we really loved was the view from the hotel—absolutely beautiful and one of the things that makes this stay memorable. Waking up to the cool Baguio breeze and a nice view is definitely a bonus.
Overall, Hotel Urban Khotel (Kurban Hotel) exceeded our expectations. Clean, well-located, friendly staff, delicious breakfast, and great views—everything you’d want in a Baguio getaway. Highly recommended, and we would definitely stay here again!
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Price per night from:IDR 506,191
Posted on Apr 26, 2026
Gabriel Ghelase
Very nice and clean hotel. The food at the restaurant was very good. I liked it. I will definitely come back to this location 100%.
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Price per night from:IDR 768,562
Posted on Feb 25, 2026
Guest User
The place is cozy and homey. I wished however they check the showers if they are working properly. The staffs are very friendly and accommodating. Other than the concern with the shower it is a very lovely place to stay while in Baguio.
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Price per night from:IDR 667,854