Dover Beach Hotel Reviews

Customer Service needs upgrading!! My spouse and I arrived at the hotel 10 minutes before check-in time. We were met with a dry impersonal attitude of "your room is not ready yet". We waited another 40 mins before we were informed that the room was ready. There was no explanation, no genuine apology and the "thank you for your patience" sounded automated. At breakfast, the fruits were stale and almost spoilt. When I informed the waitress she took away the slices of watermelon and carried them in her hand. Expecting a replacement, none came. Neither an apology. At the end of breakfast, we asked if we would be receiving a replacement or alternative (since we were paying the same amount), Miss waitress rolled her eyes, pouted her mouth and asked reluctantly "what would you like to have?". Really?? Dover beach you need to do better than that. From the front desk to the "restaurant" at the back of the hotel, customer service is a stranger. Training in hospitality is needed or get better staff!

If you like walking to a coffee shop every morning and trying out great restaurants then this is a good location. The hotel itself is quite tired but kept clean. Our room was facing the ocean and you can't manufacture that view. It is spectacular. The kitchenette is very limiting. You could pull of a simple breakfast with cereal/toast and a cold lunch. There is NO OVEN and the stove has to be lit with a match. One day our fridge turned off so we had to through out some juice. When we got there we had to ask for a coffee maker. We ended up not using it because the Cake Lady was a short walk away and they makes great cappuccinos. The bed was no uncomfortable but lacked in sheeting and blankets. The textiles we shabby and need to be replaced. In a pinch I would stay there again but only for a short time. ( 3 days)

My wife and I had a great 3 day stay at Dover Beach Hotel. Our room was clean and spacious. There is a beautiful pool on site. The beach was very nice!! Lots of options for dining within walking distance. We are recommending Dover Beach Hotel to my wife's sister whom will be coming to Barbados in April.

This is a wonderful hotel with an intimate feel that can only be experienced by staying here. The staff is super friendly and the atmosphere is chill all around. The restaurant staff is great for conversation and the prices are very very fair. I loved it so much, I'm already looking forward to my next stay.

First time to Barbados so first impressions are what sets your stay. The taxi service that we had from the airport was pricy since they wanted $20.00 US that’s $40.00 Barbados a little steep. This service works for the resort. The restaurant has a limited menu but it is easier to pay by credit card since they love to take the US money and give their money in exchange. The staff was very attentive and polite. Security is good. House keeping is very respectful and they do a good job. This is an older beach hotel but needs some upgrades. They do a good job keeping it clean.

Great hotel, friendly staff too. Accommodation very spacious. Little kitchen area could have been better stocked with Pans, but wouldn’t put us off coming again.

All staff were very friendly and took care of any requests / issues immediately. The hotel and room are was very clean. Room was quiet but somewhat dated. I’d say this is typical for a 3* property. Within walking distance of the restaurants in St Lawrence Gap, however the better choices are about 1.5km away. Right on the beach with beach chairs on hand. Would recommend if you’re looking for an affordable stay.

The most important asset of this hotel is the people working there. The people working at the front desk, the SeaGrape restaurant, the general laborers around the hotel were all friendly and very helpful. When we had problems trying to get transportation or use the bus system the ladies at the front desk were more than happy to help us resolve our issues. No matter the problem someone was looking out for us and made us feel safe and that makes us more likely to come back to this hotel in the future. Perhaps this hotel is not the Ritz, but the people give it character and a homey feeling that the large hotels cannot. What else can I say?

My experience was was overall good but they could work on modernizing the property. The beach on the property was my favorite feature.

Good location, close to airport and Oisins by car/bus and walkable to Gap and Worthing. Enough around for a few days. Bit dated condition in some areas, eg shower leaked continually (annoying at night), as did the aircon (although the later they fixed quickly). Weak shower pressure. Rooms have zero sound proofing and hotel attracts big groups - eg uni students, sports teams. Rooms don't have black out curtains, so between the sun and roosters, not much sleep. Huge space, comfy bed, has what you need in the room. Great swimming pools, enough space, on the beach, supermarket nearby, great staff and easy to organise things.

Didn't allow early check in without a fee.. neither did they allow late check out since our flight was at 8pm... very inconvenient..

This is my 2nd stay at this Hotel.It is located very well and is easy yo get to the gap and other locations.Try and get the main rooms , i was in the standard rooms .They are better.Also there is no stove in the kitchen.

Loved the location. The staff was excellent. In need of some repairs and surroundings need cleaning and maintenance example: the beach, and entrance to the grounds

A little bit dated could do with a facelift Everything worked well we loved the layout of the apartment Garden and pool were well kept and sun loungers were new