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Explore Guest Reviews of Hotels in Buncombe County

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Super 8 by Wyndham Asheville/Biltmore
3.7/5103 Reviews
Older property freshly painted & updated, spotlessly clean. The front desk customer service is exemplary, beyond reproach. We’ve stayed at many US properties & the front desk staff here excels them all… Aaron, Jay, Sarah, Destiny. Thank you for your service with excellence!!!
Days Inn by Wyndham Asheville Downtown North
3.8/580 Reviews
We had an excellent stay for the location and price. I forgot to print our concert tickets and staff went above and beyond to get the tickets printed for us. Due to traffic we were also running late not only did the tickets get printed fast, check in was fast. We will definitely be back in the future.
The Omni Grove Park Inn - Asheville
4.3/5101 Reviews
Over the phone, I booked a “Big Dance Weekend Package” that was to include 2 nights, tickets to all the dance events, 2 breakfasts and parking. After booking the package, the agent insisted that I needed to purchase 2 dance tickets for an extra $278 total. Even though I pointed out that the website stated that the tickets were included, she was insistent. Not wanting to miss out initially, I made the purchase. A few days later, I called back to again question the need for the tickets and a different agent confirmed that the 2 tickets were not needed and she submitted a credit card refund. After a week, no refund. I called back again and went through the same conversation. They confirmed that the refund had not been issued and they offered no explanation but did apologize. They again promised a refund but it took another week for the refund to actually show up. If I had not bothered to call them -twice- I would have been overcharged and they would have done nothing. Upon checkin, we got our 2 electronic keys and neither worked. Fortunately, a hotel employee happened to be in the hallway and he let us in. I walked back down, explained the issue and the attendant re-programmed the same keys. Result: no joy. I called down and they sent someone up with 2 brand new keys that finally worked. Why they didn’t just give me 2 brand new keys the first time is a mystery. At the breakfast buffet, in the waiting area to be seated, both tanks of coffee had run out. Instead of bringing 2 new tanks and replacing the empty ones, the staff chose to take the 2 empty tanks away, presumably to fill up, and left nothing for the guests. It took 20 minutes for the replacement tanks to arrive. How hard is it to replenish coffee in a customer-friendly way? These types of missteps are common at common hotels. GPI is not a common hotel. They should not be commanding premium prices for everyday performance. The hotel does offer a unique charm, atmosphere and experience that can be found in very few places. But the expectations they are setting are not always met.
Candlewood Suites Asheville Downtown
4.4/5101 Reviews
套房酒店交通很方便,有電磁爐、咖啡杯等,可以做飯。
Homewood Suites by Hilton Asheville-Tunnel Road
4.5/5100 Reviews
Incredible staff and very clean!! Perfect stay! Staff is very welcoming and attentive, especially Karin! Breakfast was very good as well. There is some construction going on near the main lobby due to an unfortunate situation that occurred in December but it had no effect whatsoever on my stay or the quality of my experience. Pool and hot tub also out at the moment but again had no effect on my stay. Was there for business. Very pleased!
TownePlace Suites Asheville Downtown
4.3/524 Reviews
The fine decoration and very new facility. Tiny and cozy studio!

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