Upon arrival the check in extremely slow. The room lacks cleanliness: the smell of cigarettes (I don't smoke) The air conditioning did NOT work, to be in the middle of the desert I think the air was essential. In the morning, when I went to have breakfast, they told me that it was NOT for me, in circumstances that my reservation through HOTELES.COM said yes. After the lady in charge of the breakfasts refused me... the person at the reception also told me NO... despite showing them what was written. I asked to speak to the Hotel manager, who finally agrees to deliver breakfast. Like the whole process, it took around 25 minutes waiting and talking for breakfast to be delivered... In the end, I CLOSED the breakfast room.
However, they spoke so that they would serve me after hours, two young ladies serving me reluctantly for being out of hours .... bad
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