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Explore Guest Reviews of Hotels in Cancun

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Hotel Xbalamque and Spa
3.3/5106 Reviews
Downtown Cancun
I personally like the overall environment and decoration style, and the interior decoration is also very impactful. You can see the outside garden directly from the room, which is very beautiful. In the morning, I can watch the sky slowly light up. Towels, soap and shampoo are provided on the daily necessities, but not others. Door-to-door service for in-room dining, good value for money. It's just that the shower head is a bit broken, and there is no hot water by the way, but I didn't contact the front desk either. I don't know if it is broken or does not provide hot water.
Cancun International Suites
4/570 Reviews
Downtown Cancun
There is basically no need to consider public transportation in Cancun, but it is more convenient to book a hotel to rent to the airport or other places. The room environment is good.
Hotel HC Internacional
2.8/516 Reviews
Downtown Cancun
Ojo, estas fotos que ponen NO CORRESPONDEN A LO REAL. Positivo: la cercanìa al ADO, que la tv/cable funcionan muy bien al igual que el wifi, que hay agua caliente y el señor que se queda en la madrugada buena onda, nos abrìa siempre que llegàbamos tarde. De ahì en fuera la verdad està muy viejo, sucio, descuidado y deteriorado. Uno entiende que hay precios accesibles pero no por eso vas a ofrecer al cliente un muladar y un servicio de porquerìa. Se ve que al dueño de este lugar lo que menos le preocupa son los clientes pues la habitaciòn en general es un asco. Muy sucio. Entrando a la habitaciòn encontramos una cucaracha muerta. Pensè en pedir cambio de inmediato pero mi esposo me dijo que al entrar oliò mucho a insecticida, asì que lo que hubiera ya se habìa muerto y asì fue. Ni pensar en dormir abajo de las cobijas pues las sàbanas rotas, viejas y se veìan asquerosas. Lo mismo con el lavabo (asqueroso es poco) y la bañera ni se diga, se sentìa pegajosa de lo sucia que estaba (me arrepentì de no llevar chanclas). Paredes sucias, almohadas puerquìsimas, la cortina de la bañera con muchìsimos puntos *****s por la humedad, la làmpara del baño rota, poca luz pues solo hay una ventanita chiquita... El joven que nos atendiò pues X, muy exigentito para el mugrero que es. La chica del aseo se pone a cantar las del Buki a las 10am asì que si te desvelas obvio te despierta (ademàs nosotros que lo alucinamos, tantito peor); y yo no se què limpia o què cambia porque la verdad todo està horrible. En la vida me vuelvo a quedar aquì.
Hotel Maria de Lourdes
3.6/564 Reviews
Downtown Cancun
clean and tidy hotel,enthusiastic staff,convenient location to move out
The Boat House Cancun
4.2/543 Reviews
Downtown Cancun
Such a lovely hostel with a really great chill vibe. Liked staying here a lot, met soo many amazing people including the very friendly and welcoming staff always ready to help. The location is also really good right in downtown Cancún and it’s so easy to take a bus to the hotel zone and beach - which the staff also explained perfectly to me how to.
Hotel Tankah Cancun
3.3/516 Reviews
Downtown Cancun
A bit dingy. Cheap but not worth it. The hotel is near Mercado 28 a good souvenir and local food complex. That is a positive. When I arrived late it took a while to wake up the recepcionist. The front gate was locked with chain and padlock ! Not very good value.

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