There was no room in the hotel I originally planned to book, but I searched for this nearby hotel and saw that it was newly opened and it was a four-star hotel owned by Excelle. I was looking forward to it, but it turned out to be super disappointing. The overall experience was very poor. Some of the hotel's standards feel like they don't even meet the standards of a budget hotel.
First, after entering the room for the first time, the whole room was filled with the smell of toilet cleaner. It was a very choking and pungent smell. It was difficult to stay in the room and I was forced to open the window for ventilation all night. Second, there were hairs on the unused shower drain. The cleaning staff failed to do basic cleaning. I felt that I didn't dare to expect the cleanliness of other places. It was really disgusting. The third thing that makes me most angry and speechless is that the amount of water in the shower head is stronger than cold water. The hotter the water, the smaller the amount. It can be said that warm and cold water is already a very small flow of water, and the hot water almost turns into water droplets. It's hard to get boys' hair wet, let alone girls' long hair. As for the water pressure problem, I live on the first floor, and the water volume in the faucet of the sink is normal. I couldn't help but call the hotel staff to check. After calling several times, a maintenance man finally came. I looked at it and said it was too small. We adjusted the water volume to the maximum, but the result was no difference at all. The staff said sorry, but there was nothing they could do, and left, speechless.
Under various circumstances, I wanted to check out and leave at that time, but I searched all the nearby hotels and found that they were all full, probably due to the Qingming Festival holiday. Fortunately, we only stayed one night, otherwise we really wouldn't be able to continue staying. The hotel's four-star price really doesn't give you the four-star service.
Original TextTranslation provided by Google