SureStay Hotel by Best Western Santa Cruz
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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SureStay Hotel by Best Western Santa Cruz
Health Protected
516 Water St, Santa Cruz, California, 95060, United States
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Welcome to SureStay Hotel by Best Western Santa Cruz
Centrally located in the heart of Santa Cruz, our hotel offers great customer service and clean rooms at a reasonable price. Just minutes from the beautiful Santa Cruz Beach Boardwalk and the Wharf featuring restaurants, shops and more. For families visiting the University of Santa Cruz our hotel would be a perfect choice to be able to take a stroll at the shops, dining and events offered at the Santa Cruz Downtown.
Walk to the County of Santa Cruz building or take a short drive to The Mystery Spot. Make your business or leisure trip relaxing and enjoyable with easy access to some of northern Californias most sought-after retreats, from charming Santa Cruz wineries to the giant redwoods of The Forest of Nisene Marks State Park and Henry Cowell Redwoods State Park. Business travelers especially enjoy the prime location of our property. We are just 35 miles from the Norman Y. Mineta San Jose International Airport and 70 miles from San Francisco International Airport.
Relax or take a dip in our outdoor heated swimming pool. Our 100% smoke-free property features spacious rooms with complimentary wireless high-speed Internet access, free local calls, and free parking. Guests start their day off right with a complimentary continental breakfast served daily.
Book your next Santa Cruz visit and stay at the SureStay Hotel by Best Western Santa Cruz today.Show More
We Price Match
3.1/5Cleanliness: 3.1
All 101 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWi-Fi in Public AreasFreeGolf CourseFax/Copying Service
All Amenities
Surroundings
Airport: Watsonville Municipal Airport
(27.5 km)
Airport: San Jose International Airport
(51.6 km)
Train: Santa Clara Station
(49.8 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
4
1 Queen, Mobility Accessible, Roll In Shower,
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
7
Ground Floor 2 Queen Room
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
Accessible 2 Double Mobility Accessible Roll In Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
Ground Floor King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
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Guest Reviews(101)
3.1/5
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3.1
Anonymous User
April 18, 2022
到了此處有個落腳的地方！
Translate
Hilda
February 9, 2024
This is our second time staying there. Laura is awesome and goes above and beyond to make you happy!
Alexander
December 30, 2023
A lot of noise and random people walking around. Was woken up a few times by knocks on the door. Door didnt close properly with big gap under. Was loud downstairs but the person up front was nice and helpful.
Guillermo
September 26, 2023
Check in was easy. The lady at the front desk (Laura) told us politely to call her for anything we would need. She asked us to be patient with our request as she was the only one working at night. I saw her working in the front desk, doing deliveries to the rooms and setting up the breakfast. I got two rooms. I slept upstairs at the back and it was very quiet. My company stayed downstairs, she said it was noisy at times. The breakfast was better than I expected. Coffee was fresh and hot. I would return to this place.
Nik
September 25, 2023
door and window screen were broken; had to ask for shampoo, soap, and coffee; fridge was of balance and microwave was making weird noises; couldn't adjust the temperature in the room at all. the woman at the desk was awesome though-- the only good thing about the place.
Haimant
September 23, 2023
Room wasn’t ready, breakfast was served late. Sheets weren’t clean. Staff was friendly and helpful. Thanks
Susan
September 18, 2023
The bed was comfortable. The bathroom was dirty, hair in the shower and the floor was dirty. The office was not opened for the free breakfast, not sure when it finally opened.
Malgorzata
July 29, 2023
Dirt in the corners, no soap in the bathroom dispenser, broken mirror, lack of directory sings where to find your room number, not appropriate number (missing) of towels to the number of people in my reservation.
Sergio
July 21, 2023
Checked in to this hotel was average. The first room they gave me was dirty, the beds were undone, towels were used on the ground and leftover food on the nightstand. While I went to request a different room, my family saw a pack of rats running on the fence. The second room we got was dated. The furniture was old and had seen better days. A bit later we heard another family go into the first room and left to try to get another room. (I can't believe they tried to give that room without cleaning it again) We didn't have their breakfast. I didn't see anyone doing any cleaning the next morning. We will not be staying there again.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 08:00–11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 41
Welcome to SureStay Hotel by Best Western Santa Cruz
Centrally located in the heart of Santa Cruz, our hotel offers great customer service and clean rooms at a reasonable price. Just minutes from the beautiful Santa Cruz Beach Boardwalk and the Wharf featuring restaurants, shops and more. For families visiting the University of Santa Cruz our hotel would be a perfect choice to be able to take a stroll at the shops, dining and events offered at the Santa Cruz Downtown.
Walk to the County of Santa Cruz building or take a short drive to The Mystery Spot. Make your business or leisure trip relaxing and enjoyable with easy access to some of northern Californias most sought-after retreats, from charming Santa Cruz wineries to the giant redwoods of The Forest of Nisene Marks State Park and Henry Cowell Redwoods State Park. Business travelers especially enjoy the prime location of our property. We are just 35 miles from the Norman Y. Mineta San Jose International Airport and 70 miles from San Francisco International Airport.
Relax or take a dip in our outdoor heated swimming pool. Our 100% smoke-free property features spacious rooms with complimentary wireless high-speed Internet access, free local calls, and free parking. Guests start their day off right with a complimentary continental breakfast served daily.
Book your next Santa Cruz visit and stay at the SureStay Hotel by Best Western Santa Cruz today.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Golf Course
Fax/Copying ServiceAdditional charge
Show More