Il Capri Hotel

We stayed at this Hotel for 2 days in September. Our friend made the reservation via another travel platform. After paying 600 plus euros per night, we were under the impression that we would have stayed at a 5 stars hotel (for TripAdvisor4 stars). But, to our surprise, the tiny room (upgraded!!!) that they gave us, had: - N​O safe, - N​O fridge, - N​O TV!!! Unbelievable??? The same applied to our friend's room. The bird cage closet for our clothes, was half full of advertising clothing for sale. The bath had N​O amenities at all - not even Q-tips, but it was stocked again with creams-soaps, snacks (ok!) etc, for sale!! They even sponsored a *******!!! (photos of all above available on request). And if you did not have your own slippers, Yes!, they were selling their own for 160 euros. Apparently, we rented a small boutique not a Hotel room. Even a 3 stars small Hotel offers you some basic amenities. I strongly wonder how the Italian authorities issue the stars. The staff were extremely polite and friendly and were trying to please us under these circumstances. Two hours after my strong complains, they called to tell me they "found" a safe! and asked if I wanted it. And three hours later they also "found" a fridge and asked me again if I wanted it. I declined to both. I used my suitcase as a safe and drunk warm water. And of course, NOT a word about NOT having a TV in the room. Crazy? Unbelievable??...Yes! Avoid it!!! It is a cheat!!!

My stay at Il Capri Hotel was truly exceptional. The staff's incredible friendliness and attention to detail made me feel incredibly welcome and valued throughout my visit. The rooms were nothing short of luxurious, with elegant decor, comfortable beds, and stunning views. The hotel's amenities, including the restaurants, added to the overall experience. Its convenient location made it easy to explore the surrounding area. Il Capri Hotel offers a remarkable blend of hospitality and comfort, making it a top recommendation for a memorable stay.

The IL CAPRI Hotel is a gem on the island of Capri. Although not inexpensive, it is actually a value in comparison with many other hotels on the island. The property is an easy walk (even with luggage) from the cable car that brings you up from the port. The rooms have very nice views and comfortable beds. The bathrooms are large by European standards, The staff is the real gem. They are friendly, attentive and go beyond expectations (shout out to Michele). The included breakfasts were good and the service great. They had good suggestions for other restaurants for us and even looked them up on their own phones to give directions. We thoroughly enjoyed our stay there and heartily recommend this hotel.

Il Capri Hotel was fantastic. The style is amazing and we felt like we were staying in a Wes Anderson movie. Perfect location, great view (the pool!!!), nice staff. Only annoyance was that every surface and hook in the bedroom is covered in products for sale. They really push the hotel merch. Definitely recommend this place and wish we had more time there.

The staff was amazing and the hotel was very clean and in an amazing location. I highly recommend!

The property says it is "5 Star" hotel; no way or at least not under the conventional rating system. The positives: 1. good location. 2. fantastic staff; front desk is about the best I have experienced in Europe! 3. nice breakfast and restaurant space. 4. excellent air conditioning system. 5. Good size bathroom with nice showers, although the quality of the tiling installation was mixed. 6. Nice hotel lounge and bar service. The negatives: 1. the bed is the worst I have ever slept on at any hotel in the world and it is supposedly one year old mattress. 2. The carpet in the bedroom is not carpet, but a material that hurt my feet to stand on, so I looked for complimentary slippers that most good hotels provide guests; however, this hotel did not offer them, but had them for sale at €150,00. 3. No mini bar. 4. Did not have an in room safe, but it was installed in my room after I complained about it. 5. I wanted to speak with the owner of the property, who was at the property, about the marketing description of the hotel, but he refused to meet with me. 6. My room was very noisy from people on the roof bar or transiting through the hallway, which was annoying as they walked past my room in the wee hours of the morning... 7. There is no in room television. I have never experienced any 2 star hotel that did not provide an in-room TV. 8. The closet and drawers are too small. I do NOT recommend; but I hope to meet the staff at other hotels in Capri in 2024.

New Hotel, very clean and easy to find. Location: very close to center and restaurant. Il Capri hotel has a great view over the main harbor. …but also just on main road… very busy with both pedestrians, cars, busses… and therefore quite noisy. Rooms are ok, relatively spacious with good balconies… but decoration is poor and bathroom is really cheap… don’t forget your toothbrush or toothpaste… you will have to pay for it (in a room at 1,800€/night…that is really strange). Be careful when choosing your room… during week-ends there is a disco under the hotel and you stand a chance of not sleeping until 4 or 5am… again for a room at this price this is totally unacceptable. Breakfast is really not worth it and you will get better choices in nearby cafés.

Location is perfect Staff amazing and helpful

Everything was amazing