Hyatt Place Indianapolis Carmel

Great hotel

Convenient to walk to hospital if family is undergoing a stay at the hospital. You can find dining 🍽 any where near by.

Beds are a little to soft. Feels like you're sinking in them. Other than that, clean, quiet and well kept.

The hospitality was wonderful! When we needed more towels, they were up to our room approximately 15 minutes. The staff was attentive and kind. The rooms were so nice. The biggest bathroom I have ever seen in a double bed suite! They hotel was five mintues away from IU North Hospital, that was so convenient for us. When we had to check sooner than we thought, because of family member was in IU North Hsopital. They were curtitious and quickly checked out.

This is now the 3rd Thanksgiving in a row that we've stayed at this property. It's close to our family and makes a nice home away from home. The rooms are spacious and clean, and the property is quite new! We love staying here!

Very convenient as the wedding venue was next door. Great breakfast and nice lobby and the rooms were clean.

Spacious, two queen beds and a pull out sofa, safe, busy but quiet, with central location. First stay at a Hyatt place. Aylin at the front desk is so lovely, Arthur, everyone we encountered at the front desk in the evenings. Mini fridge in room was nice. Out of milk most mornings at breakfast, but did have other breakfast staples. Pool was heated but on the cooler side and would benefit from a skimmer check but is quite clean. No hot tub. Room was clean aside from a hanger on the floor. Only complaint, Housekeeping did not respect/honor the no room service door knocker one afternoon @ 5pm (could not enter due to security lock, but no knock, announcement, a bit startled/interrupted while on a work call). Wifi was super fast an easy to connect to, although we did find that we needed to reconnect daily, no biggie. Nice eco friendly shower toiletries, Kene***, surprisingly good quality. Soft water in the area so shower was super slippery after soap and conditioner. Could not figure out how one outlet worked (we think it was on a switch most likely a user error). Lovely pillow top on the mattress and great night sleep! Perfect respite for weary travelers and rest after long days. We do not frequent Carmel (dreaded and abundant roundabouts) as we have family in other suburbs but this was recommended as closest to nearby hospital (family member staying) and would more than happily return to this hotel for the room and front desk staff alone. Thanks Aylin & all for a wonderful stay!

Property was clean and new. Beds were comfy. Large sitting area in the room. Room was clean, fresh and bright. Curtains were very darkening. Only complaints were the fitness area (machines - not all were working and couldn’t get media to work), no microwave in the room and no working fan in bathroom (room stays humid). AC was great and temp easily adjusted. Staff very friendly. Check in was a breeze even at midnight they were at the desk ready to help.

I had to wait almost 10 minutes in the lobby until an employee showed up and checked me in. Unacceptable.