Hampton Inn Chicago/Carol Stream (Wheaton Area) Reviews

Hotel have nice indoor pool and all day free coffee! Nice view of the westside

乾淨 整潔 停車方便

挺好的酒店

We were vey happy with our stay! Our room was squeaky clean and comfortable. 4 pillows on each queen bed was an added bonus. Quiet in the hotel and nice options on the breakfast buffet. When you book online, you aren't sure if a place will be all tht you want, but we were happily surprised with the hotel. Easy in/out to get to other west chicago suburbs.

Room is decent size and has a refrigerator. Everything seemed clean. The breakfast was a bit sparce compared to other properties we've stayed at and the tables were dirty. The gym is decent.

Staff was always super nice. Bed was comfortable. Couldn’t get the curtains to close, couldn’t get the heater on but it came on every so often to keep the room temp comfortable. The hotel just seems outdated - can tell there had been a water leak under the bathroom sink as wood was peeling. Breakfast was average. Coffee only offered dark roast so I put extra sugar in. Hotel did the job for two nights.

Pool was closed, website says hot tub which doesn’t exist. Ice machines broken. Room was quiet and clean.

Only one elevator in service, Noisy HVAC in room, lacking amenities, bathtub stopper broken, window cover dressing hanging loose at one end. Laundry dryer non-operational, no laundry soap available. No directory of services or local restaurants and offerings. Potholes in the parking area. The coffee/Tea was good and available. Breakfast was waffle, fold-over premade eggs, sausage, potatoe (slightly warm), bagle,blueberry muffin and juices. Overal impression was only so-so.

Accommodations were fine. Biggest complaint is the pool was out of service halfway through our trips, which wouldnt have been a big deal if they made an effort to inform guests that is was not in service. Instead, it was after i suggested that a note AT LEAST be placed on the pool door that it was out of order that steps finally took place. Another bit of an annoyance was the fact that i needed sheets changed (my two year old wet the bed) and front desk acted lime it was such a hassle to get housekeeping to give us a change of sheets becuase they only do that once every other day. Probably wont stay there again.

The hotel was clean and comfortable. We enjoyed the hot breakfast. We will stay here again if we are in the area.

A quick overnight stay to beat the impending snowstorm. The hotel was clean, staff exceptionally friendly and accommodating. They served a great buffet breakfast. Loved the pool and the fact that it opened at 6am. Also appreciated the noon checkout.

Awesome stay! The wand on our curtain fell off so I am giving this 4/5 stars. Everything else was fantastic.

Upon check in, another lady pushed the front desk clerk that was originally assisting me away stating to the original clerk, “move out of the way, I’ll do it.” I found this to be rude and unprofessional. I had to repeat my information again and the new person could not find my reservation. I had booked 2 rooms and was only given 1. I tried to show the new clerk my reservation, but; she ignored me and insisted to create new reservations. The occupancy of the hotel was less than 15 percent and I was given the two worse rooms in the hotel. My view was the heating / air conditioning units on the roof. The room had damaged on the walls, which I shared with the new clerk as we checked in. The heating unit in the room constantly made noise. My family and I were in town unexpectedly for the death of my mother in law. I was not able to address these issues as I would have normally would have, because; of our emotional state of mind. I should have checked out and gone to another hotel. This experience will make me hesitate to choose the hotel in the future. Please feel free to contact me for more specifics if necessary.

We've liked this property in the past but it's really dated. It needs a refresh especially the room and the TV. Smallest hotel TV's ever. Pillows are child size. We had to get 2 extra pillows. We had a King size bed with small pillows. again, we've liked the property but it seems like they're in need of a full refresh of the rooms, bathrooms, hallways and finish the hall going to the elevators. the floor has been updated but the wallpaper is old. We like to stay here for convenience.