Villa il Palagio

Overall, our stay at Villa il Palagio was enjoyable. The 50m2 apar**ent we booked was spacious and comfortable. While daily cleaning wasn't provided, it was not a major inconvenience, considering it's more common in 4-star hotels. The breakfast offered a decent selection, with delightful cakes and savory options like ham and cheese. The location, although a 40-minute drive from Florence, offered picturesque countryside views, with convenient dining options within a 5-minute drive. It's worth noting that amenities were closed during our stay in late April, but we anticipate the pool will open in May. A standout was the English-speaking receptionist, adding to the overall positive experience.

The villa is beautiful, easy to reach by car with a big free parking lot just beside. The host was so friendly and wonderful. The only thing i reacted to were the smell of the electrical bug repellent in the room. Otherwise, I recommend.

A great suite. Reception can help with taxis to and from the local train station. Fast trains to Firenze / Florence. Restaurant only open for breakfast during the low season, so dinner is a bit of a mission: Reception helped with ordering pizza 🍕

Place beautiful. Hotel services none. Run down and lots of faults No electricity to charge cars , bathroom to be redone Reception with nobody attending most of the time Lost room keys 40€ fee For a normal key No fridge in the room Birds are filthy and make a mess everything

Unfortunately my family and I had a terrible experience; there was a big party and a disco on the hotel’s grounds till early morning and it was impossible to sleep. No one has told us in advance that this will be the case. Holiday was ruined.

Location was what pleased us most, as well as apar**ent, itself. Also, the swimming pool (when available!) was nicely suited for children and was certainly large enough (approx. 22m x 10, and max 1.50m deep). Total lack of proper management, and overall maintenance of the property and apar**ent!!! Daily 'management' was strictly the responsibility of two, overworked, rather young and inexperienced ladies, working in shifts (hosting approx. 35 rooms and double the number of guests at least). Due to this, reception was largely unmanned, and no possibility to contact the management, at reception or by phone. Swimming pool (which was the only true accessory available at the location) was out of order and not cleaned/filtered for almost two days due to 'necessary' repairs (which should be done in low season or off season, NOT in high season!). Our daughter cut her foot on broken and very sharp tiles, which had become loose from the edge... A technical failure of our air conditioning, took over 2(!) days to get addressed (not solved!), only after I laid down a complaint and this in temperatures reaching 36°C and night temperatures not lower than 25°C (we stayed 7 nights). Yet, they are able to monitor the working of the AC in each room from the front dest! Breakfast was a true laugh, and therefore way too expensive to be called 'breakfast': the two 'team' personnel was very demotivated and not friendly at all, which resulted in a constant lack of replenishment of the food, the choice of which was very limited and not worthy of the price to be paid for!