Welcome Hotel

The photos used to advertise this hotel are fake. We checked in and the room given was completely different to what we received. They did upgrade us to a better room but that does not justify fake photos. Avoid at all costs

"I would like to express my sincere appreciation for the exceptional service provided by Ali during my stay. Throughout my time at the hotel, Ali demonstrated outstanding hospitality, attentiveness, and professionalism, going above and beyond to ensure everything was seamless. The room was impeccably clean, the breakfast was wonderful, and having access to such a spacious and convenient big parking area made the entire experience completely hassle-free. Service and amenities of this caliber truly elevated our stay. Highly recommended!"

The hotel room looked very different from the pictures shown online. The carpet and furniture were very old, and the bathroom has a lot of mould on the wall. I only stayed for one night because I had cancelled my original hotel due to its inconvenient location. When I returned to the hotel at night, my access card did not work and I could not open the door. There was no one at the front counter, so I had to call the staff. When the staff arrived, he explained that the receptionist had forgotten to activate my access card. When I checked in the hotel the door was actually opened and the staff said it was left opened to allow air circulation. I called a second time after noticing there was no shampoo or body wash in the bathroom. The staff informed me that they had replaced them with small packaged toiletries placed on the table. However, I later realised that one of the shampoo packets was already empty and appeared to have been used. The lift also seemed poorly maintained. At one point, it stopped unexpectedly on the 11th floor even though I had selected the 1st floor. I had to get out and change to another lift. Overall, this hotel is only suitable for a short one-night stay if you do not have other options as it still considered cheap and it is quite near to the railway station and it takes less than 15 min to walk from the hotel to the railway station.

It was excellent the stay at Welcome Hotel

Very pleasant stay. The staff were friendly, helpful, and welcoming throughout our visit. The room was comfortable and clean. Great service overall!

Close to the railway station, good enough to spend a night before an early train. Has basic necessities. The xingjiang restaurant downstairs is really good.

Bed is big, but not soft. They give only 1 key for two people.

I lived in this hotel for 4 5 days, the convenience is very good, the location is very good, there is a girl at the reception, a very nice girl, there is a market, a shop, everything is possible and I really liked everything, I advise everyone

I booked this hotel because of its proximity to Changsha South railway station. There’s a large square just below it with shops and restaurants.