Guest User
March 5, 2024
As a newly opened hotel, the environment and sanitation are impeccable, it is quite clean and tidy, but the service attitude of the front desk is better than the hotel environment. I don't understand why there is such a rigid person at the front desk. If it is emotional to work, you can change someone. Of course, you can refuse to upgrade the room. You can also change the statement. What's too much is that I didn't give her a bottle of mineral water in the morning, as if I owed her money. The experience from check-in to check-out is really bad. I want to ask if there is any training before taking up the job. You can refer to the front desk service of Atour, Meiju, Orange, etc. It's not that all service staff have a bad attitude. The staff at breakfast have a very good attitude and took the initiative to bring a cup of coffee.
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