Guest User
January 31, 2023
Before booking this motel I should have checked other reviews on TripAdvisor and I also should have checked with the Better Business Bureau. Lesson learned. They are not even registered with the better business bureau! When I arrived there was no one at all at the front desk! In other words, there is no security there whatsoever. A stranger could literally walk through the door and past the front desk and make their way at least to the outside of any room they wanted to. I was horrified! There was a phone and I dialled zero but nobody answered. Eventually someone came down. Another woman had just come to ask for a different room and so he walked off with her even though I was the one who had made the phone call and my presence was not acknowledged in any way, shape or form. I waited about 15 minutes and he did not come back so I had to call all over again. He wanted to give me a room on the second floor but the reason I had booked here was because I am partially disabled and have problems with stairs and I saw in the picture that they had many rooms on the first floor. So he assigned me a room on the first floor. I walked in and it honestly smelled like something had died in there. Then I noticed that one bed was made up nicely and the other one had obviously been slept in! I walked into the bathroom and there were used towels on the counter and even a wet washcloth. I realized the room had not even been cleaned, never mind sanitized! And this is during a pandemic! I was in a lot of pain and was looking forward to a hot bath but the bathtub had a very rusty drain and there was no plug anyway. The television did not work and it was a chunky 20 or 30 year old television. But wait, there’s more! I asked for a different room and he said all the other rooms on the first floor were full, but there were almost no cars in front of any of the doors! So I had no choice but to go to the second floor. This room was their so-called honeymoon suite! It did have a big bathtub and again I was looking forward to a hot bath. Guess again! I am not exaggerating when I say that it took at least 20 minutes to get any hot water at all, even in the shower. The smoke detector on the ceiling was not connected and I did make sure to watch it and the light did not blink at all. Even this room was so creepy that I would not walk on the carpet from my bed to the bathroom in my bare feet and had to put my slippers on. This television was a flat screen TV but they only have a very limited number of Canadian cable channels. In addition I could not get it to work and it took the employee 10 or 15 minutes as well as a phone call to even get it working. There was a coffee maker that basically produced cold brown water. But wait, there’s more! I felt completely uncomfortable because when I was shown to this room there was a lady down the hall standing there in a short red nighty talking to a man sitting in the hall and she looked like a **********. She actually came and sta