Hotel Barbarossa ★★★★

"My girlfriend has just started work in Cheb, so I booked this hotel to visit her. We stayed in room 12. The room was beautiful and very spacious with a corner sofa. The hotel is amazing and right in a centre of the old town. I will be booking this hotel on a regular basis and would recommend it to anyone else who wants to visit this amazing little town"

Hotel Resort Stein ★★★

Komorni Hurka ★★★★

"The environment was quiet and the surroundings were very clean. The room was larger than other hotels, and the service was excellent. They were also very honest; they returned the 100 euros I had spilled while drinking tea. Thank you so much!"

Sun Palace Wellness Hotel ★★★★

"Perfect location, well equiped, I recommend a room with a balcony, it is very pleasant to enjoy a coffee here while looking at the colonnade. Delicious food (breakfast and dinner), friendly staff, nice relaxation in the sauna and pool, Thai massages available."

Marshall Golf & Wellness Hotel ★★

"Very new environment is very good, the bedding is rough"

Swissôtel Marianske Lazne ★★★★★

"​We are sharing our actual personal experience following an attempt by the hotel management on another platform to engage in corporate gaslighting and deny operational failures. We booked a Deluxe Suite (room 3107) to celebrate a birthday. To be clear, we travel extensively to destinations like Capri, Kyiv and London, where a suite can easily cost €2,500 per night. We perfectly understand that €600 per night is a relatively modest price point for a suite, and we did not expect a top-tier luxury experience. However, we did expect basic European hospitality standards, proper hygiene, and elementary politeness—none of which were provided. ​To begin with, the hotel felt completely deserted, with a maximum of 10–12 guests visible during our entire stay. Despite this low occupancy, the rooftop lounge was closed every single day, and the main restaurant shut far too early. We resorted to ordering from the advertised 24/7 room service menu. Our order was formally accepted, yet nothing was ever delivered. The subsequent claim by the Rooms Division Manager that staff attempted to contact us is entirely fictional; no one called our room, and we were left waiting until 2:00 AM completely exhausted and ignored. ​The following morning, the service degraded further. When we made a simple request for basic milk for our coffee, the manager on duty displayed an astonishing lack of professionalism. Instead of handling a routine guest request, he began raising his voice and shouting over the phone, delivering an unprompted lecture on "sustainability" to mask what is clearly cheap cost-cutting. Even at this price point, if a hotel cannot afford proper milk packaging for its suite guests, management should at least invest in training courses to teach staff not to raise their voices at paying customers. ​Furthermore, the management’s claim that they verified records and found no hygiene issues is completely inaccurate. On July 5, 2026, three people from our party personally shared the SPA elevator with two staff members delivering a cheese and fruit platter. These employees were openly touching, poking with bare fingers, and smelling the food directly on the tray to debate and guess the variety of the cheese before serving it to a guest room. ​The most alarming incident occurred when a birthday gift temporarily went missing from our Deluxe Suite following housekeeping. When we reported this from room 3107, the male manager completely lost his composure. He abandoned all professional protocols and began hysterically shouting into the phone, yelling "I didn't take it!" and demanding that we "slow down." We have never experienced such raw, unrefined, and hostile behaviour from a management figure anywhere in the world. ​To make matters worse, the reception desk team (two men and a woman) subsequently engaged in blatant un-favour and hostility. Every time we walked through the lobby, they resorted to whispering, pointing, and laughing out loud, displaying a shocking le"

Revelton Frantiskovy Lazne ★★★★

"Super comfortable equipped studio. New in a perfect location. This town has beautiful parks amazing in late October. Self check in electronically. Double check the code they send you. Kitchenette and bathroom great. This apartment is packed but looks great. "

Ensana Hvězda - Imperiál - Neapol ★★★★

"Very old hotel, facilities don’t look like in the photos, smells like a nursing home"

Esplanade Spa and Golf Resort ★★★★★

"The hot spring and jacuzzi in the room are nice, and the room has an outdoor terrace which is also nice. The breakfast is rich, but the facilities in the public area are not new."