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Holiday Inn Preston
4.2/583 Reviews

Holiday Inn Preston

City of Preston|0.38km from Cafe Zeus
Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.
St Andrews House Hotel
4.2/546 Reviews

St Andrews House Hotel

City of Preston|2.79km from Cafe Zeus
Stay away from this Hotel, like you would the plague, SERIOUSLY!!! I booked a 3 night stay at St Andrew's House Hotel, from the 7 February 2020 on wards, in an attempt to have a peaceful and comfortable stay, although, I couldn't have booked a worse Hotel!!!! I was kept awake all night long, from banging noises from above me and squeaky floor boards. Earlier in the evening when I heard noise, I was hoping it would settle down as the evening went on, however, it didn't, and so when it got to 3:38am I decided to call the emergency number for the Hotel, although, to my shocking surprise there was no answer and my call was not returned by either one of the Hoteliers I was only told when I had got to the Hotel that I was being put in a room were the shower was not working correctly. Phil said I would need to put the hot water on in the sink, then put the shower on and then I could turn the hot water off in the sink. I did this, however, the shower was not hot then, so I had to keep the hot water on in the sink, for the whole duration of my shower. The shower also kept coming on for 3 seconds and then went off again, repeatedly, until I had finished the shower. I asked for a refund for the 3 night stay, minus offering £10, to cover the laundry costs. Lorraine said in an off way, that it will cost them £15 for the laundry and extra for getting cleaners in, as well. She said she did not want to refund me for that night. I said I was not happy about this, I was very polite in how I handled the situation, but I felt that Lorraine had a very rude manner. Phil told Lorraine that he would give Lorraine the money back and he went ahead, to refund me back to my card. The refund receipt was dated the 8 February and to date (19 February), I have still not received a refund. I have tried to contact the hotel for the past 4 days, by calling them, but there has been no answer. I have left a voicemail, asking them to call me back, however, I have not been called back. I sent the Hotel an email on the 17 February and I have not received a response to this, as yet, My dad rung and spoke with Lorraine today at 12:54pm, to ask her nicely about my refund, she said that they had already refunded me. She said that she was out at the time, but that she would call my dad back when she got back to the Hotel, to which she never. I rung tonight and I spoke with Phil, he too, said that I had been refunded and I said I had not been. He also said that World Pay were the organisation that they use to deal with their refunds. I then contacted my bank and they said that it can take anything from 3-6 weeks to get a refund from them. I was very shocked at this, because Hotels usually refund customers directly, within anything up to, but not extending, 5 working days and the Hoteliers did not warn me of such a delay, either!!!! I rung the Hotel back again, as soon as Phil answered the phone, I heard Lorraine in the background, saying to Phil, to

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Explore Guest Reviews of Hotels in City of Preston

Searching for hotels near Cafe Zeus? Compare room rates and reviews to find your ideal stay.
Holiday Inn Preston
4.2/583 Reviews
Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.
Travelodge Preston Central
3.4/541 Reviews
Arrived for a one night stay for a planned trip to Blackpool. On arrival the car park is situated up a steep ramp only room for one vehicle to either drive up or down. The car park is approx 15-20 spaces with concrete posts everywhere, parking was a complete nigh**are and was chargeable. The food was substandard items missing due to running out of stock. Breakfast was not much better not enough plates not enough glasses had to keep asking for basic items to be provided, the whole catering experience was shoddy. Fresh orange juice tasted like water asked if there was a problem with the machine and was told they didn’t know. Staff looked absolutely miserable no enthusiasm at all just lacking in any sense of them actually wanting to be there..customer service lacking. Terrible smell on the corridor almost like a vomit smell and a guy walking round spraying air freshener constantly. Seemed to be a lot of families living there either moved in due to local housing issues etc people walking into the bar area in their pjs. Would not stay again and would not recommend
Trivelles Park Hotel
3.4/551 Reviews
The decor itself was a little run down and the wallpaper was torn in some places, but other than that the hotel itself was lovely. I stayed in a single room and the bed was very comfortable. I could hear people in other rooms as the walls were a bit too thin, but still slept well thanks to the decent quality mattress and bedding. There was a towel in the room as well as good quality soap and shower gel. The water pressure in the shower wasn't great but otherwise it worked well. The young man that welcomed me in very kindly showed me how to use the shower and customer service was excellent throughout. The free cold breakfast included a range of cereals, orange juice, toast, butter, and jams which was a good selection. Would definitely stay here again.
Winckley Square Residences
4.5/512 Reviews
I initially booked and paid for this stay back in January but due to ill health I could no longer stay. The stay was put on credit for me and less than a week ago I got in touch asking if it was possible to use the stay this weekend just gone due to a mishap with calendar clashes. With no issues or delays, it was instantly organised for myself and my partner to stay there, and our room was even upgraded a larger room which was available at short notice. I questioned late at night when I arrived where I could park due to uncertainties with signage, and was immediately advised whilst I was still in the car! We stayed in the Lime Tree room and it was beautiful! Very modern, thoroughly clean, and there were even tea, coffee, milk, bottled water and snacks available which was a great finishing touch and a saving grace for the unorganised! The bed was extremely comfortable, the bedding is great hotel quality too. We will be regularly visiting Preston for our sport as we compete in a local Strength & Performance gym, and we absolutely will be back. It’s definitely made us rethink about driving up and down the country on the day, and put us at ease after previous bad experiences. Winkley Square Residences is the place to stay if you are ever in Preston, located in a lovely area, and an even nicer place to rest your head, run by very helpful and genuinely nice people. Hats off to you guys👍🏼
The Spring Bank Aparthotel
3.8/513 Reviews
Really nice place to stay i was never bothered by anyone very private, bit cold in room but not a big deal for me .Close to everything in preston cant go wrong enjoyed my stay i will be staying here again
Preston Central
4.2/542 Reviews
Massive thumbs up for Sue at breakfast, so friendly and helpful with everything, I dropped some cutlery on the floor and she raced over to replace immediately she obviously loved her job. No car park but public car park was only a few minutes behind the hotel, very easy access. Evening meal was very nice, we had a few cocktails during the 2 for £10 offer all the bar staff were very friendly and helpful. The bed was so comfy we slept like a log, room and bathroom were spotless.

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