Valparai Mount Terrain Resort

The location was good but need to improve in cleanliness of property

Raj is the ***ager and a GREAT GUY. Infact all the staff here are great. Syam the chef gives you customised food after taking your order, always smiling. Rooms are spacious. Hot water available with in- room tea/ coffee facility. Use house keeping services for clean rooms and linen. Airtel does not work but Vodofone works. WiFi had issues during my visit. Also TV channels are very limited. Huge Samba deer visited the property during our stay ...........and black monkeys

A lovely property, that is set at the highest point in Valparai. The story goes that it was Inherited from the British who set up their tea estates here. We were offered rooms with the best views in the house, thanks to the property ***ager Raj. The staff are well meaning , courteous and eager to please, however there are very few staff who help around this 40 acre property and they are overworked. The rooms are clean, but the linen could be much cleaner. Food is the low point and could be much better ... The lunch on day 1 was very good , but the dinner buffet was a complete washout. The breakfast menu is very sp**** , compared to the price that we paid . The room service is non existent and there is no provision to refil drinking water bottles in the night and no intercom in the rooms. Water remained stagnant in the washroom as the levelling was not proper. We paid 8k per room night and the experience was not worth 50% of the cost except for the room location and view of the mountains Service, food quality and room cleanliness need to improve . Will not recommend at all for this price