Red Lion Hotel Coos Bay

I had stayed at this Red Lion several years ago. There was a restaurant and a night club with a comedy show. This time there was no restaurant or night club. In the morning I went for my free breakfast. I was told that the breakfast bags were gone when I got there at 7:30 am. I commented on this and was told that the bags had not been delivered for three weeks. Would I stay again. Probably, it was clean and staff was good. I was just disappointed in the changes.

Upon arrival at check in time of 3pm we were told our room was not ready as it was still dirty and being cleaned. We had to wait another 20mins, which was interesting as there were hardly any other guests noted as the parking lot was practically empty & the hotel looked almost vacant. Upon day of departure we went out to breakfast but had taken our belongings with us but left our refrigerated food items stored in the in room fridge. Upon our return at 10am our room was already being cleaned and all our food had been tossed in the trash. They assumed we had “checked out”, as there were not personal belongings present. It is ironic we couldn’t check in due to room being dirty but yet we hadn’t formally checked out and our room was already being cleaned. We told the desk staff not a good process to just assume we checked out. They need to implement some process whereby maybe the guests should leave their key cards in the room so they know whether or not guests have checked out or not. Next time lesson learned for us, to possibly leave the Do Not Disturb sign posted so our room will remain ours until we actually check out.

The shower didn’t work. We were blamed for not knowing the night before we showered. Our fault for wanting to shower in the morning? The toilet would consistently bring stuff back up after being flushed. Staff couldn’t locate manager. No radios? No cell phones? The manager I did speak with had no authority to give a refund. In the end they credited me $25. Literally all we need from a hotel room is to sleep, shower and use the toilet. 1/3 (the beds) functioning with 5 people was no fun. $185 for the night divided by 5 guests is $37 each for the functioning room. Each guest received a $12 experience. I think they owe me at least another $100. Last time I stay at a Red Lion. The Wyndham in Newport was around the same price our next night. It was leaps and bounds better than the Red Lion in Coos Bay.

The room was kind of smelly. Risidual chemical, cleaning product. Lighting is not the best. Bathroom fan was super loud, was not separate from the light. No coffee offered with continental breakfast. The coffee maker in room was really dirty, didn’t even want to use to make coffee. People in neighboring room were extremely loud in late hours. Not able to sleep.

The room was nice, and the location quiet. The shower head was low (it's an older hotel), however, and the maid never serviced our room (we stayed 2 nights). Also, the man working at the counter was slightly rude after my key didn't work for the third time, practically accusing me of de-magnetizing it. Overall a pleasant stay though.

Did not have breakfast and did not warn guests, did not check IDs at checkout to make sure I was the customer hows name was on the card. Ice machines where out of order and not all where labeled out of order and the ones that where where incorrect about which ones where working.

Was told breakfast would be served from 6am - 10am which was a selling point for our stay. The morning of check out was cold and rainy on a Sunday morning where hotel was nowhere near capacity. Got up for breakfast and was told by the receptionist that breakfast would not be served because the truck did not come in. In a nutshell i was deceived and lied to and of course there was no offered attempt from the hotel to make this situation right. Stay away from this place.

This will work for one night; the room looked clean, the heater sounds like a 747 and the bathroom fan sounds like it’s little brother. When I unwrapped a clear plastic cup to brush my teeth….I discovered the the inside of the wrapper was wet as was the inside and outside of the glass! How could that happen?