Lynne S
January 10, 2024
This was our first stay at this hotel, we booked a suite in the My Favourite Club direct with hotel.The first room we were given was lovely inside but it was in the furthest away corner from reception etc and the grounds around it weren't kept too well and it was quite dark going down small paths to get to it. So eventually next day at 4pm we got moved,paid €25 extra for cleaning, got to the room and it hadn't been cleaned at all. Went back to reception spoke to a lovely receptionist named Louisa and she sorted us out with a lovely suite with balcony overlooking the my favourite Club area and she refunded the €25 to us. Louisa was lovely,helpful and friendly as were all the staff apart from that first receptionist but there's always one! We mostly ate at the main restaurant as there was more choice,the food wasn't the best,but we didn't go hungry. The drinks were good,cava was lovely. The hotel and rooms were kept very clean and the housekeeping staff very hard working,some of the grounds need to be kept better though. The entertainment was good a couple of nights but otherwise not great. Its not too far to go into town or go across to the beach bar just across the road. The walk to beach and into town during day was lovely and we enjoyed the market too. Overall we enjoyed our week here,we enjoyed the peace and quiet of the My Favourite Club as we usually stay in adult only hotels. We would stay here again if we got a good deal.