Guest User
October 5, 2023
This could have so easily been a 5* review, but little things let it down. The location is amazing, the cabin was beautiful, almost everything was on hand. The kitchen area was small but perfectly formed, the downstairs bathroom was stunning with a slipper bath and lovely shower. The upstairs bathroom was a little disappointing with a cheap shower head that was badly limescaled. And the biggest let down, loo roll….. about half a roll in each bathroom and no spare. Really! You couldn’t bung a spare in each room…. For that price! We booked for the spa on our last day, got to the restaurant and they new nothing about it (Brunch is included) they kindly sorted that out for us, and we received our vouchers and letter regarding our treatments. Upon arriving at the spa we weren’t given the robes and slippers (as per the letter) and it was all a bit chaotic. Almost like it was all new, but it isn’t. No process in place was the feeling we got. The massage itself was divine but we didn’t really make use of the pool etc as my friend felt uncomfortable without the robe. Again, could have been 5* but this only got 3* and again, not cheap. Overall it was lovely, we went wild swimming in the lake had a lovely walk round the resort, and the staff were all incredibly helpful. But for what it cost we expected a little bit more. Could do better would be the report.