Top Business Hotels in Cranage

This so called country house hotel is really a motel hiding behind the facade of a grand property. The reception and lounge areas are imposing and impressive, but our bedroom was small with just a double bed and no additional features or comforts to elevate it above an ordinary budget hotel. The mattress was very soft and uncomfortable and had a mattress topper to try and disguise this. The bathroom was quite small and on day 2 there was no hot water for a shower. We were told by reception that this was because of a power surge which had affected the local area, but friends and family staying in a nearby hotel weren’t affected so we’re not certain whether this was really the case. Anyway, we weren’t offered any compensation - just an apology and shrugged shoulders saying it was beyond their control. Breakfast was okay but supplies kept running out and the staff were overwhelmed. You could order additional items like poached eggs but we weren’t told about this and only discovered it when we saw other guests being served. Overall a disappointing experience and we wouldn’t rush back. We’d rather pay a third of the price and stay at a Premier Inn which offers a consistent standard, king sized beds and hot showers!