Taobaodedamaomao
February 17, 2024
First of all, I would like to express my opinion, this hotel is definitely not recommended.
This is the hotel with the worst experience among the three hotels in my trip to Yunnan. It is also the hotel with the worst experience among all the hotels I have stayed in.
Let’s talk about the questions one by one:
Service: Although it seems polite on the surface, it always does not take customers seriously and is condescending.
In-house guests who reserve a table in the hotel restaurant in advance need to pay a deposit of 200 in advance. If there is any change, the deposit will not be refunded, and they will tell you very politely, "You can choose freely, we will not force you."
After checking in, I found that the room type was different from what I originally booked, and it was obviously a different level. After raising the issue with the hotel front desk, the front desk manager didn't take it seriously and didn't even offer an apology. What followed was a lot of fuss, and finally I complained to Ctrip. Only after Ctrip intervened did they compensate for the price difference of my room.
Facilities: Maybe not as good as many express hotels in first- and second-tier cities. You can see my pictures and videos. The faucets are broken, the switches and sockets are fake Siemens ones, and many of them are loose and cannot be plugged in. There is no place to sit in the room except the bed. The wainscoting is damaged in many places and there are many stains on the walls. This kind of facility can be sold for more than 2,000 per night. I can only blame myself for my poor choice.
Hygiene: Not as good as a fast hotel. There are obvious stains on the walls and floors. The toilet also has a smell. I can't tell whether it is a musty smell or a peculiar smell.
Environment: It is the only bright spot in this hotel. The lake view is indeed good, but when you look out from the room, there are obstructions on both sides and the view is limited. You can look at my pictures and evaluate it for yourself.
The hotel is located in the Shuanglang Ancient Town Scenic Area. The management of this ancient town is very chaotic. It is normal to drive into the scenic area by car during the peak season and be stuck on the road for 2 or 3 hours. The roads in the scenic area are narrow, and there are a lot of four-wheeled electric vehicles and two-wheeled battery vehicles driving around randomly. And in the scenic area, there is always a risk of being hit.
Original TextTranslation provided by Google