Xilamuren Grassland Tourism Resort

This is my first time giving a negative review! 1. Hygiene: extremely poor! The room smelled of sewerage, the kettle was half filled with water, and the water glass contained half the remaining water from the previous group of guests. The toilet and sink were extremely dirty with all kinds of scale stains. 2. Environment: extremely bad! The surrounding grassland, parking lot, front and back of the house are full of garbage and cigarette butts. I can't find this resort on the navigation. It's actually called Gulieyan Resort. It's still 4-5 kilometers away from the location of Xilamuren Grassland Tourist Resort. According to the navigation, I can only reach the gate of a food factory. If you don't contact the hotel staff and send the location via WeChat, it will be impossible to find it. 3. Facilities: Poor! The 702 and 703 palace account yurts are ordered. The TV in room 702 could not be turned on. The window handle was backwards and the window could not be closed (see video). The room was basically not heated. It blew warm air for three minutes and then slept for 20 minutes, which made the room very cold at night. There was no water in the bathroom in Room 703, so my family came to Room 702 to wash themselves. 4: Service: Terrible! I came to the restaurant with my family at 7:55 in the morning and was asked to sit at table 10. Breakfast could only be served after there were 10 people at this table. I asked the staff, if I am not part of a tour group, do I still have to have breakfast with the tour group? Need a table of 10 people? The staff replied: This is how we are. If you want to eat, you can eat. If you don’t eat, we will close the meal at 8 o’clock in 3 minutes! I asked you what your attitude is, can you speak well? ! The other party started to argue with me, and of course I argued back, and finally started yelling at each other. Seven or eight restaurant employees started to surround me, and there was also a young woman serving food in the kitchen who directly called me a ****! Finally, I complained to Ctrip. Ctrip staff helped me verify and contact the hotel. The hotel manager promised that Ctrip would contact me after verification, but one day passed and no one from the hotel contacted me. Thanks to Ctrip’s customer service staff, they kept contacting me and apologizing. To sum up, this kind of yurt-type hotel knows that it's a one-time deal, so it doesn't matter. They just come and kill each one. They don't ask for repeat customers, so they have poor quality, high price and bad attitude! Very bad experience. I will never come here again and will stop everyone I know from coming here. I also hope that Ctrip will remove it from the shelves and stop cooperation.

Wow, this is great! It’s so comfortable to live here. I didn’t expect the yurts on the grassland to be so comfortable, with good signal and beautiful scenery! And the performance of the horse racing feast is really spectacular! Recommended! Eight-star praise!

The environment of the yurt is very good, the facilities are relatively new, hygienic and clean, and there are no bugs. It is highly recommended. By the way, the bonfire party is very exciting.

The environmental conditions are very good, and it feels like a paradise. Come to the prairie to relax, the sky is high and the sky is vast. Autumn is crisp and clear. I highly recommend everyone to come to Xilamuren Grassland at this time. It has a rich ethnic customs and you can feel the generosity of the Mongolian people and the feeling of galloping horses. The housing experience this time was also very good, with a five-star rating. The facilities are complete, clean and hygienic, and the sealing is very good. You can sit by the window and watch the stars at night, it is very beautiful.

If you want to experience the luxurious experience of a five-star hotel on the grassland, you will definitely not find it here, but the yurt B&B is very real and simple, with first-class service attitude. Compared with traditional yurts, the facilities are already great, with plenty of hot water showers, TVs, and kettles. Very Comfortable mattress (the prairie is cold at night), floor-to-ceiling windows with great views. Especially the front row grassland, the grass is very good in summer (no filter view on the backyard platform), there are mountains in the distance, not far away there are horses and lambs in Gulieyan, and the stars at night feel like they want to fall. I will come again. . It’s best to prepare some snacks when you come (breakfast is relatively simple).