Neptune Paradise Beach Resort & Spa - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Diani Beach
Neptune Paradise Beach Resort & Spa - All Inclusive
Health Protected
Galu Kinondo, Diani Beach, Kwale, 80100, Kenya
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With a stay at Neptune Paradise Beach Resort & Spa in Diani Beach (Galu Beach), you'll be within a 5-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This upscale resort is 29.9 mi (48.1 km) from Nyali Beach and 31.3 mi (50.4 km) from Bamburi Beach.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 42 Reviews
Amenities
Exclusive Beach AreaBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Ukunda Airport
(8.6 km)
Airport: Moi International Airport
(50.0 km)
Landmarks: JULIUS TACT(JT)SAFARIS
(340m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
1
Superior Baobab Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Shower
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2
Superior Ocean Front Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Superior Garden Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
Guest Reviews(42)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
AI SummaryAn AI-summarized snapshot of real guest reviews
Guests appreciate the hotel's affordable rates, stunning beachfront location, well-maintained pools, and spacious grounds. They also enjoy the clean rooms with comfortable beds and balconies, along with exceptional service from friendly staff.
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Helpful
Not Helpful
Anonymous User
August 13, 2023
Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words ＜sorry＞ over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...
Guest User
March 12, 2024
Perfect staff and food,only the beds at the beach and swimming pool are not okay,you must put your towel before 7 oclock ,others there are no more free,no people on it but the towels are there,and the most of the time the peopke are not there,that is for us the only bad thing
Guest User
February 3, 2024
This hotel impressed with its warm hospitality, stunning ocean views, and well-appointed rooms. The attentive staff and delightful amenities create a memorable, relaxing getaway. Overall a very positive experience. Highly recommended.
Guest User
February 3, 2024
Excellent service. The staff is kind and helpful. Great location for family holidays on the beach and for day trips to Mombasa. The hotel is clean and there are nice views towards the sea from just about anywhere! The food is also very good in the restaurant and bars.
Guest User
January 25, 2024
One of the best hotels on the South Coast. Would definitely visit it again. The staff were very helpful. The rooms were neat and tidy though it would be good to have door in the shower to prevent water splasing out. A very lively hotel with excellent food. A seperate snack restaurant and entertainment for Paradise would be a good idea.
May N
January 15, 2024
The hotel is located by a beautiful beach, the staff especially those at the pool bar were very friendly. Rooms are tidy, though a tad bit old but that did not change the experience at all! The food was always fresh and they always had a variety...kudos to the pastry chef! Evening hotel entertainment was enjoyed by all.. the only complaint, though not from me but from the little ones was that there were no kids channels on the TV! I would definitely make it an annual visit!
Guest User
June 7, 2023
Amazing Beach Hotel in South Coast,Diana. Lovely Location with views across Indian ocean.Staff were very polite and helpful. Great Breakfast,lunch and evening meal. Our room was good, with all the basics we needed and was also nice & clean. We would be happy to stay there again, but would try to get a room with a view of the beach if we could. Thanks Mr. Kifoto for hosting us.Will definitely come back.
Guest User
December 1, 2023
Unprofessional and dirty! we had a conference for 85 pax that we had booked 3 months in advance but when we arrived they informed us that they do not have a Conference room for us and would put us up in a tent. In that heat..... that was unacceptable. The 'manager' we spoke to on that day was not remorseful at all. We found an alternative property (Diani Reef) that accommodated our conference request yet the 'manager' had said there was nothing available in the area as he had already checked. Their food is bland and services terrible. Would not return nor recommend!
Guest User
November 28, 2023
There's nothing paradise here! We had a big group and booked for conference too. We were told they would split the group as they had overbooked the rooms. We paid for a conference room but were given a tent next to the pool. A number of us had dirty linen. The beds smelled urine. Very filthy bedding. Customer service is zero! No value for money. If you decide to book this property please check your bedding otherwise you will regret your stay.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:00–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1991
- Renovated: 2011
- Number of Rooms: 100
With a stay at Neptune Paradise Beach Resort & Spa in Diani Beach (Galu Beach), you'll be within a 5-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This upscale resort is 29.9 mi (48.1 km) from Nyali Beach and 31.3 mi (50.4 km) from Bamburi Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. This resort also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Peponi, one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 92 guestrooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. This resort also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Peponi, one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 92 guestrooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Services & Amenities
Most Popular Amenities
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Billiards Room
Table Tennis Room
2 Restaurants
Meeting RoomAdditional charge
Children's Playground
Kids' Club
Currency Exchange
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Exclusive Beach Area
Spa
Bar
2 Restaurants
Meeting Room
2 Restaurants
Peponi
Style: Buffet
Business hours: [Mon - Sun] 07:00-22:00
Olive Kitchen
Style: A la carte
Business hours: [Mon - Sun] 12:00-15:00, 19:00-22:00
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