Hotel Kristal - Terme Krka

The hotel is one of the best in this range (4 stars superior) that we have been in Croatia and Slovenia. Rooms are spacious with big balconies and everything is very nicely decorated in the hotel. We especially liked sayings in different languages in elevators. Personnel at the reception is very polite and helpful, as well as in restaurant. The food is really very good and there are plenty of choices. For dinner, there was a buffet for everything except the main course, where you can choose from several dishes. Indoor pools were ok for us, although probably not very interesting for children. We were there during the winter, but they have water slides at outside pools. On Friday evenings they serve sparkling wine at the pools. There is a long glass corridor to wellness and saunas. We usually spend a lot of time in saunas. They are not very big (to our standards), including the one where sauna programs with air swirling are held. During our weekend there was a crowd, because saunas are open also to outside guests. There are smaller saunas also at the top floor of the hotel Balnea. They have a weekly program that offered some kind of recreation every day. Next to the hotel is also a nice garden with sculptures of Slovenian artists. Dolenjske Toplice are small but nice. Our biggest problem was afterwards. I applied for membership in Terme Krka Club when leaving and despite several emails and promises, I never received a club card. So the follow-up care is not very good, but I will not lower my grade because of this, since it is not relevant for all prospective guests.

The hotel is one of the best in this range (4 stars superior) that we have been in Croatia and Slovenia. Rooms are spacious with big balconies and everything is very nicely decorated in the hotel. We especially liked sayings in different languages in elevators. Personnel at the reception is very polite and helpful, as well as in restaurant. The food is really very good and there are plenty of choices. For dinner, there was a buffet for everything except the main course, where you can choose from several dishes. Indoor pools were ok for us, although probably not very interesting for children. We were there during the winter, but they have water slides at outside pools. On Friday evenings they serve sparkling wine at the pools. There is a long glass corridor to wellness and saunas. We usually spend a lot of time in saunas. They are not very big (to our standards), including the one where sauna programs with air swirling are held. During our weekend there was a crowd, because saunas are open also to outside guests. There are smaller saunas also at the top floor of the hotel Balnea. We also had a massage - it was ok, but masseuses were not very engaged and didn't asked for any problems that could affect the massage. They have a weekly program that offered some kind of recreation every day. Next to the hotel is also a nice garden with sculptures of Slovenian artists. Dolenjske Toplice are small but nice. Our biggest problem was afterwards. I applied for membership in Terme Krka Club when leaving and despite several emails and promises, I never received a club card. So the follow-up care is not very good, but I will not lower my grade because of this, since it is not relevant for all prospective guests.