Embassy Suites by Hilton Atlanta NE - Gwinnett Sugarloaf Reviews

This hotel chain consistently officers the best value to comfort ratio. A very pleasant stay and a staff that was friendly start to finish. Best all included breakfast anywhere.

I booked this room for very important guests of mine, and I was embarrassed to let them stay here. No more booking at this hotel in the future.

What stood out the most about this hotel was the friendliness and professionalism of the staff.

the staff was very nice and helpful. the only problem we had was the shortage of hair conditioner was empty

I was in Room 617. The room was clean, but it needed some pm maintenance done. The shower handle inside was broken off. The wallpaper was peeling in the restroom. The bathroom floor had cracks.

Above all the hotel was great. But On the first day of our stay, there was sudden fire alarm which made my whole family go down to the main lobby. The staffs at the desk did not take it seriously as we wanted them to be and did not officially announce what happened. But on the bright side, the other days we stayed were great. Very comfy room, excellent breakfast buffet, modern indoor interior. Everything was great except for the happening of fire alarm.

Very nice staff and beautiful hotel. The food was amazing and the happy hour too!

Staff was nice and the rooms were clean. Pretty quiet area and room was worth the money spent.

I booked here two times previously, in December 2022 and November 2023. The room wasn't ready until 5:00 pm on both reservations. Some staff were friendly, and some were not. I won't make a reservation. This hotel again recommends either arriving late or staying away.

We had a great time! Complimentary happy hour and breakfast was amazing!

Hotels are very clean. Beds are very comfortable. Had an Amazing stay and will be back soon. Keep up the good work.

Comfortable rooms, friendly staff, happy hour, live jazz and very convenient.

Great property. Staff is always friendly and the rooms are always nice and clean. Love all of the amenities!

We have stayed here multiple times and would stay again, the only comment we have is the rude nature of the am cook while making omelets.. we pay to get serviced not get a free meal.