Dunhuang Feitian Hotel

Service: I have to talk about this service. It is really terrible! I have stayed in so many hotels, including three-star, four-star, and five-star hotels. This is the first time I have encountered such a bad hotel! The thing is: the courier arrived in the afternoon. Since I was outside, I contacted the front desk, and the front desk said that it would be fine to leave it at their front desk. When we returned to the hotel in the evening, we contacted the front desk and asked them to send the courier to the room. The front desk staff Zhang*qin had a very bad attitude and directly said, "The front desk is not available now. If you want it, come down and get it yourself." Then, the wonderful thing is: I couldn’t find my express delivery at the front desk, so I asked her to look for it. She acted like it was none of her business and said that she was just at work. If there was nothing at the front desk, it meant it wasn’t there. She asked me to look for it myself. If I couldn’t find it, I would. No, he didn't care about her. I really got angry instantly. My sentimental items were dropped in your hotel. You have no responsibility at all and have a malicious attitude! ! ! Later, the staff next to me couldn't stand it anymore, so they helped me look for it, and finally found it 20 minutes later. . . That is because things are more important and I insist on finding them, so if other travelers don't care, don't you care if the hotel just drops them? Individual service staff are really terrible. They have no ability to solve problems and will only add fuel to the fire! health: The sanitation of the extended room is not very good. Here are some pictures of the sanitation of the extended room.

The hotel facilities are clean and tidy, the service is excellent, the environment is also very good, the room is very quiet, there is a free humidifier in the room, the equipment is very new, there is a small voice intelligence, the transportation is convenient, it is very close to the Shazhou Night Market, the stay is very comfortable, recommended

The environment is beautiful, the attitude is sincere, the transportation is convenient, the room is spacious, and there is 24-hour free parking in the courtyard. I would like to commend Ms. Zhu Mei L for her considerate service. I will come to this hotel again next time. The experience is great.

The hotel is in the city center, and the waiters are warm and thoughtful. It is suitable for business travel. The hotel also gave free small biscuits, which are delicious. I will stay at Feitian Hotel next time

The only bad review on the Qinggan-Gansu Ring Road is that most of the rooms in the hotel have no signal for mobile phones, and WiFi in the rooms is intermittent, not to mention breakfast. First, we eat in the ba*****t, next to the garage. Dinner closes at nine o'clock and ends at 8:40. When you come down for dinner, there is nothing. When you ask the staff, they tell you with a slumped face that it is already nine o'clock. I wonder if their watch is 15 minutes ahead of time. The service is also terrible. Every staff member who meets you looks like you are... There is no smile in the air, and the room hygiene is very poor. The blind spots are not required to be clean. At least the bed should be clean. There are still stains on the bed from drinks spilled by previous guests. In summary, Dunhuang Hotel is still booked late. , 800 a night is at this level. How long Dunhuang can remain popular is a question.