Reviews of Aberdeen Airport Dyce Hotel, Sure Hotel Collection by BW

They cancelled my stay without actually telling me or giving me my money back! If i hadnt by chance gone on to their website to check if you get wi-fi then i wouldn't have seen that theyre shut, i would have been stranded late at night with a child. No apology or explanation from them. I can see this has happened to others too. Shocking way to treat people. Im now left waiting for a refund and having to pay a lot more for a hotel and parking and stress the day before my holiday trying to sort this.