"Very basic, felt dirty and very noisy"

"Nice environment, quiet place but convenience. Definitely a good choice to everyone."

"Great stay! The hotel was clean, comfortable, and in a very convenient location. Everything was within easy reach. Would definitely stay here again."

"1. The hygiene is average, even the breakfast bowls are not clean 2. There is no toilet paper, only toilet paper rolls; 3. The bedside is far from the plug, and it is not convenient to charge if the charger cable is short"

"Absolutely stunning hotel. Undersold on its website. Original Tudor hall with many original features which compare favourably to any that you might see in a National Trust property - especially the two incredible fireplaces. Great views towards central London from the terrace at the back. Staff were very friendly and welcoming. Room was large, well furnished, and quiet (as I think would be all the hotel as in large grounds). Shame that pond was drained. Annex at the back where the bedrooms are not very sympathetic design to the rest of the stunning hotel, and the gym could be better furnished. I think that Laura Ashley was involved in the interior design. Some reviews say that it is a bit down at it heels, but I didn't think so - more of a lived in air which made me feel more at ease. Looks of quirky design features which work well in a sort of 1960s New Avengers way, but I didn't like the fake wood pattern wallpaper in the bar as it cheapens the glorious fireplace next to it. My daughter loved sitting in one of the James Bond super villain blue chairs in the bar - she moaned that she didn't have our cat with her to complete the effect. We booked this for not much more than the local Premier Inn that I normally stay at - but this is in completely a different league. Thank you for letting us stay at your beautiful hotel."

"This hotel is conveniently located near a public bus stop, with direct service to Heathrow Airport. Its proximity to the airport makes it ideal for travelers who have just arrived or are preparing to depart. The front desk staff and cleaners are very friendly and helpful, always ready to answer questions patiently and enthusiastically. The room size is moderate, and the overall cleanliness is good. Room for improvement: The heating was a bit inconsistent."

"Gorgeous hotel. Has a swimming pool and staff were fantastic!"

"Room was good, comfy bed as usual, with great air con, very welcome in the heat! Paid for 4 adult unlimited breakfasts. There was no hot food available at all, very very little continental breakfast available (2 pancakes, 1 crumpet, no bread, some cereals but no milk etc etc). No bowls for cereals though, no cups for teas or coffees. The one single staff member was doing her best, but she was let down by your company. If there were staffing issues because of illness or no show(s) it should not be left down to one person to run the entirety of the customer facing side of breakfast. Will not be booking breakfasts if I stay at Premier Inn again, as its too much of an unknown what you're going to get, may as well as go and get a McDonald's breakfast for considerably less money."

"Loved the village and the pub with it's old fashioned charm, character and service. It's a bit "hairy" getting there if travelling at night as access to Chipperfield is via narrow country roads with some thoughtlessly fast motorists but worth the stress! The food was delicious and the ambience very pleasant; we will be back. 🙂"