friendly checkin, bathroom spotless, bed uber comfy, wonderful never ending hot water shower...BUT walked on floor barefoot and feet got dirty, likewise sox, so floor is dirty, probably gets mopped with dirty water and not rinsed properly. also pillows strong fragrance, probably leftover washing detergent, problematic for me who is sensitive..and pillows lovely and thick but too high for me causing neck pain. unit badly in need of upgrade, furniture chipped, woodwork poor, decor is dark and uninviting. location chosen for proximity to Amtrak...