Jonathan
November 17, 2023
Wyndham is a large chain that can make a significant environmental impact where plastic is concerned. I found it disappointing that this location is still using the small plastic bottles for shampoo, lotion, etc. Wyndham must change to the large bottles for toiletries. It would probably offer a cost savings as well.
Second, the front desk person was personable and welcoming but when we got to our room, neither of our key cards functioned. If it is not already in use, the chain should implement a front desk device that allows for verification of the key function. With a late check-in after a long drive, the last thing that a traveler wants is to have to return to the front desk because of an error that could have been avoided.
When my husband returned to our room with the reactivated key cards, the clerk accompanied him to ensure that they were working.
The bed was comfortable and we had a reasonably descent night. The shower was also good.