Palais Sheherazade & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Fes

Palais Sheherazade & Spa

23 Arsat Bennis Douh, Fes El Bali, Fes, Fes-Meknes, 30000, Morocco
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With a stay at Palais Sheherazade & Spa in Fes (Fes El Bali), you'll be within a 10-minute walk of Dar Batha Museum and Water Clock. This luxury riad is 0.3 mi (0.5 km) from Medersa Bou-Inania and 0.3 mi (0.5 km) from Blue Gate.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 50 Reviews
Amenities
Sunbathing AreaIndoor Swimming PoolOutdoor Swimming PoolSpaMassage RoomPublic ParkingAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Saiss Airport
(16.3 km)
Train: Fes Railway Station
(3.6 km)
Landmarks: Fes Médina
(490m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Vizir Suite
6

Vizir Suite

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Senior Suite
7

Senior Suite

2 Double bed
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Ambassador Suite
13

Ambassador Suite

2 Double bed
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Royal Suite
9

Royal Suite

2 Double bed
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Vizir Suite

Vizir Suite

1 King bed or 2 Single bed
Has window
Room Details
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Junior Suite
8

Junior Suite

1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
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Guest Reviews(50)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.7
  • Location3.8
  • Service3.8
ChengKris
October 4, 2023
The location of the hotel is very good, the facilities are a bit old, but overall it's pretty good!
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Guest User
May 22, 2023
The building and decorations are breathtaking but the service it leaves much to be desired. We were a group of 7 included 2 couples. Our room was tiny and smelled humid but in the others couple room sheets wasn’t cleaned as they found dried semen on it before get in bed, also towels and robes where not clean. We decided to ate in the restoran inside the hotel but they came really late with our dinner and personally asked for a dish with beef and they send me lamb (it tasted like lamb very strongly and I’m allergic)
Georgia
November 17, 2023
This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.
Guest User
May 16, 2023
This is the best place to stay in fez. The decor is better than any photo can show. The food is amazing and we had the greatest server, Mohammed. While we usually stay simple with our cocktails when traveling through Morocco we had mojitos here and they were fantastic. Definitely try the cous cous and chicken pastille. Yum yum
Guest User
July 24, 2023
This place is totally rundown. The service is poor, The food has a poor quality, The owner himself is rude and unprofessional. Don't go there. They charge 3 times higher for a bottle of beer.  The entire place including rooms needs a major left and repair.
Guest User
May 25, 2023
Stayed three nights and was treated like royalty. Breakfast was fantastic and the one dinner we had was great too. Our room was clean and well supplied. Marcus was always available, friendly, and very helpful. His staff was helpful as well.
Guest User
April 30, 2023
We booked a 4 night stay on *******.com with quite a fair price for a short stay with our 1 year old son and paid the full amount, a month before the trip. 3 days before the first night the hotel cancelled the reservation, "at our request" mentioned the email, and they sent the money back. Immediately, the room was proposed at a price 5 times more higher that what we have initially paid. This is just fraudulent behaviour .. Fes got busy in this period and they knew they could get more on that room. Be aware that if you book there, unless you pay 500€/night they will cancel your reservation just before you arrive, good luck for finding last minute accomodation in Fes.
Guest User
February 27, 2023
This hotel was booked by Gate 1 as part of the Moroccan tour. There was a last minute change to this hotel as the other hotel was overbooked. The whole place looked like it needed maintenance. Our room had a bad odor when we walked in and there was no electricity. The hotel does not have its own backup generator. The staircase going up to the third floor was dark and narrow. Overall not impressed by this place.
Guest User
February 18, 2023
The Sheherazade is certainly not five star. It is more like a three-star Tomb. With spectacular internal Moroccan ceramic-decorated walls, it is silent and soulless and empty and has no atmosphere. No reception desk to help or provide information or leaflets or make bookings, no bar for talking with other guests, a small chilly unused swimming pool in the courtyard. In our room the water for washing was never hot, only tepid and when we became the only guests in the hotel, the water was stone cold and we were told it would take 20 minutes to warm it up. The Safe in our room had no battery. Twice the television did not work until we asked for help. There was no handbook of instructions about how to operate tv or make phonecalls, or about places to visit in Fez and outside. We wondered if the creased sheets on the bed were new. Our room was cleaned every day with fresh towels. Wifi was weak throughout hotel. Staff were scarce but when you could find someone they were friendly and eager to please, but most with only broken English. The Hotel is apparently owned by a local rich male, but it desperately needs updating and needs international knowhow and needs makeover and needs modernisation or it will be soon defeated by other modern hotels nearby. We would not have booked it at all but were misled by a recommendation by an American Travel association.

Property Policies

Check-in and Check-out Times
Check-in: 08:00–24:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cribs and Extra Beds
Crib policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 23
With a stay at Palais Sheherazade & Spa in Fes (Fes El Bali), you'll be within a 10-minute walk of Dar Batha Museum and Water Clock. This luxury riad is 0.3 mi (0.5 km) from Medersa Bou-Inania and 0.3 mi (0.5 km) from Blue Gate.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. Additional features at this riad include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy Moroccan cuisine at Gastronomique marocain, one of the riad's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Make yourself at home in one of the 24 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Palais Sheherazade & Spa?

Prices at Palais Sheherazade & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Palais Sheherazade & Spa?

The closest airport is Saiss Airport. It is 16.3 km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at Palais Sheherazade & Spa?

The check-in time is after 08:00 and the check-out time is before 12:00.

Does Palais Sheherazade & Spa provide airport transfer services?

Yes, Palais Sheherazade & Spa provides airport transfer services.

What amenities and services does Palais Sheherazade & Spa have?

Palais Sheherazade & Spa has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Sunbathing Area.

Does Palais Sheherazade & Spa have a swimming pool?

Yes, Palais Sheherazade & Spa has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Palais Sheherazade & Spa have fitness amenities?

No, Palais Sheherazade & Spa doesn't have fitness amenities.

Does Palais Sheherazade & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Palais Sheherazade & Spa have non-smoking rooms?

Please view the hotel listing for details.

Does Palais Sheherazade & Spa provide breakfast?

Yes, Palais Sheherazade & Spa provides breakfast.

About This Property

Nearest AirportSaiss Airport
Distance to Airport16.25KM
Nearest Train StationFes Railway Station
Distance to Train Station3.63KM
Average Price FromUSD401
Hotel Star Rating5