I travel frequently and stay in many hotels. I am currently an elite member of many hotel chains (Platinum members of China Lodging, Home Inns, InterContinental, Hilton Diamonds), and I don't often comment on staying in hotels. However, this time the whole family traveled by car in Shaanxi and stayed in "Fugu Shanshui Sunshine", but I really wanted to come up and talk about my feelings. The county seat of Fugu County is a small city on the banks of the Yellow River. "Fugu Shanshui Sunshine" is just beside the Yellow River Bridge. The location is good. In terms of price (400+), it is also one of the best hotels in the area. But the check-in experience was very poor: 1- The free mineral water and the charged ones in the room are not clearly marked together, which can easily mislead guests (when I checked in at the front desk, I found that guests complained about this charge) The wall of the second corridor fell off, The carpet in the room was dirty, and the sewer in the shower was not smooth (a lot of water under the feet during the shower) 3- All the service numbers on the telephone in the room could not be reached. After asking the front desk, I was told that "it will be disabled after the epidemic." 4-Breakfast is only served until 8:50. At 9 o'clock, the waiter starts to enter the restaurant and collect dishes. 5- The towels in the room are very old, yellowed, and white is not visible. In short, the hotel management tried their best to reduce costs, and didn't care about the guest's experience at all. This hotel stays in the service consciousness of the Chinese state-owned enterprises of the last century, and is comparable to the unscrupulous individual industrial and commercial households of the last century in terms of cost consciousness. Attach photos to testify!
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