Sonesta Simply Suites Columbus Airport Gahanna

I stay at this hotel every time I come to Columbus on business. It is always an exceptional stay! Extremely clean and well maintained. Large rooms with perfect work counter space and kitchen with full size fridge. Quiet and featuring black out curtains that allow you to sleep in even on a sunny day. Staff are all incredibly nice. Comfortable bed. Just a great experience every time.

A lot of the items in my room were really showing a lot of aging and wear, but everything was very clean and comfortable. The staff were nice and the parking was easy.

They didnt have a good selection of snacks and drinks. And they didnt offer a shuttle service being that close to the airport. I had to pay 44.00 for a 1.5 mile ride. Kinda ridiculous

Staff was friendly. Sonesta seems to think they should charge $10 for parking unless you agree to sign up for spam e-mails from them. Bigger issue was AC unit in room would not cool room adequately (in November). It was late when I arrived, and I was leaving early the next morning, so I didn’t have time to realize it wasn’t functioning properly, and get a different room. Didn’t sleep well as a result.

Really nicely appointed rooms, and very close to the airport. Staff was very friendly. I'll be back.

we were charged 10.00 for parking...crazy. There was no mention of this when we checked in.

I came to attend the wedding of my cousin. I was booked at a hotel across the street but when I arrived after driving 8 hours in the rain I was told that they couldn’t find my confirmation and had no room for me. I went online and booked at Sonesta and went across the street. The front desk was surprised I was there so quick so I explained what happened. They all were so nice and telling me how sorry they were that I was treated this way. This was not their fault yet they were apologizing for another hotel’s mistake. I checked into my room and quickly changed and joined my family for a rehearsal dinner. When I came back I again was warmly greeted and asked if everything was OK with my room. It was. The next afternoon I was dressed and on my way to the wedding and was told by the front desk ladies that I looked beautiful and to have a great time at the wedding. Warm greeting when I returned for the night and asked if I enjoyed the wedding. When check out time came I was asked if everything was good and told to drive carefully and to come back again. After the wonderful care I received I definitely will come back to Sonesta in the future.

A welcome oasis after a miserable motel the night before. Clean, quiet, and relaxing. Thank you so much!