Beau Rivage Geneva

Location is very good , But the room is to small , and facilities is very old , not value for the price , Room service is not good enough , the cleaner is not polite , Food is fine

Excellent location I hope the staff clearly explain the hidden expenses, the receptionist upgraded our room and she mentioned it is 520 CF for the whole stay which was not true at the final bill.

I recently visted Geneva in connection with Watches and Wonders. I had not heard of the Beau-Rivage and came upon it by accident due to a business meeting. As a result, my review stems from my interaction with the staff while visiting and not because I was a guest: I needed assistance during my visit and was wow'ed by the professional courtesy and friendliness of the reception staff even as I highlighted that I was not a guest. They went out of their way to help and when I asked the concierge - Clara - for a dinner recommendation after my meeting, she went so far as to make arrangements. The hotel is beautiful and the staff are clearly execeptionally well-trained and naturally warm toward guests and visitors, to the extent that I felt compelled to write this review. On my next visit to Geneva I will make the Hotel Beau-Rivage my home away from home.

During a recent stay at the Beau-Rivage, we learned why it is among the world's greatest hotels. The location is superb, but it is not the only hotel on Lake Geneve with a view of le jet d'eau. It is also not the only hotel with an elegant decor and physical property. Neither the location nor the physical facilities account for this hotel's unique character. What makes the Beau-Rivage stand out among the many fine hotels in Europe is the attentiveness of the staff. Our family had a unique scenario, and the staff's flexibility was truly commendable. We had two rooms at a staggered reservation to account for our daughter coming in to Geneve a day after our arrival. This arrangement was made without any hassle, making us feel that our needs were truly understood and met. The hotel staff at the front desk made all the arrangements upon our check-in to ensure no confusion upon our daughter's later arrival. These arrangements left my wife and I free to enjoy our time at Watches & Wonders without any worry about returning to the hotel to ensure our daughter could check-in. Throughout our stay, the staff was always attentive and a step ahead, whether at breakfast at La Chat Botte or on the terrace in the evening during a private dinner, when they brought my wife and other women in dresses a warm throw to place over their shoulders to protect against the light chill coming off the lake. Thanks to shenanigans by a certain British airline I had to check out at 4:30AM on my final day while my daughter stayed behind until much later, and again the process was seamless, with a taxi obtained expeditiously and help with my luggage provided. From beginning to end, our stay was splendid and we look forward to a future visit.

After painfully having another hotel cancel our reservation the night before leaving, Beau Rivage Geneva was a refreshing taste of what customer service and hospitality should be like. Room was ready at check-in (930am), hotel was buzzing but not overly crowded, great location to all Geneva, turn down service and room service were impeccable! Definitely will look at staying again...

The hotel was beyond my expectation the location is ideal and I really liked the ambiance of the place I am sure I’ll be back soon I highly recommend the hotel it’s near every thing so if your trip for either business or pleasure I am sure the place will be great