Charlotte
December 27, 2023
It was convenient and near to my family's home. It was clean and very quiet - it was Christmas Eve and Christmas night, and there were very few guests staying there.
However, I don't remember being told that housekeeping would not clean my room because it was a holiday. They did tell me that the bistro would not be open, but I expected someone to clean my room.
I wish the hospitality industry would stop training the housekeeping staff to fold the toilet paper into a little chevron-V shape. I don't want anyone touching my toilet tissue, especially with hands/gloves that may have cleaning products on them. They need to leave the Kleenex tissues alone also and not shape them into a little flower. I want to be using clean tissues.
I do appreciate that you use Kleenex brand facial tissues instead of a generic or hotel brand - Kleenex are always softer.