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1 night
Quality Inn Monterrey la Fe Guest Reviews
4.2/5
Very Good
73 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
We stayed one night for a layover in MTY, the hotel is nothing special but it is close to the airport and it was clean, (I am sooooo darn picky on where I sleep and I felt very comfortable here) it is clearly not a hotel to stay during a vacation but it is good for a quick stay. My main thing is that is that the rooms where clean and they passed :) my only “complaint” is that when we arrived, the restaurant was cooking something that made the entire reception area smell like food so bad that my eyes where actually burning. Nothing major, just need better ventilation system in the kitchen. Other than that minor thing, great stay
heriberto
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 25, 2023
We used hotel just to go to sleep we not really used amenities of hotel but everything looks nice and clean
Eduardo
Checked in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 4, 2023
The rooms were clean and A/C cooled the room very well.The staff was very friendly and attentive
Noel
Checked in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 7, 2024
Safety, parking available and staff attitude
Jesus
Checked in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 16, 2023
Hotel staff was very friendly and property was clean. Quiet neighborhood withbmany food options nearby.
Vicente
Checked in Feb 2023
Family
4.0/5
Very Good
Posted on Feb 25, 2023
The hotel is well kept even though it is showing it's age. A little pricey, but still nice. Inside the building there were no problems. Outside, paking lot area too dark people hanging out there didn't feel safe. Maybe if it had brighter lights or someone patrolling the outside areas it would be better. Nothing happen on my stay, but just felt like I had to be on the look out more than usual.
Matthew
Checked in Dec 2022
Family
1.0/5
Posted on Dec 14, 2022
DO NOT STAY HERE!
I've never reviewed anything in my life. Their front desk staff is a joke. They double charged me and the other party I was with and then refused to issue us a refund. We must have tried 3 to 4 separate times and each time we received a different excuse. ******* needs to stop doing business them. Our reservation was booked and paid through *******. When we arrived they claimed that the reservation showed "not paid." I told them I'd provide them with the confirmation and simultaneously handed over my CC (as they requested) to keep on file. Instead she used my card to charge me for the room again (even though proof of payment had already been provided). When I confronted her she agreed to refund me my money, but that's when the excuses began. To top it off the itemized paid in full receipt that they provided me with at checkout didn't even show my cc charge on it. It only noted *******'s payment. They never provided a receipt of the payment I made with my credit card.
Maria
Checked in Nov 2022
Other
5.0/5
Outstanding
Posted on Nov 22, 2022
I like the location of this property - it is close to a lot of amenities. The people are very friendly and helpful! A special thank you to Claudia!
Joel
Checked in Jul 2023
Other
2.0/5
Posted on Jul 29, 2023
Dirty, old installation. Smelly
Mirna
Checked in Sep 2023
Couples
3.0/5
Posted on Sep 21, 2023
Outdated for same price.
Howard
Checked in Dec 2022
Other
5.0/5
Outstanding
Posted on Dec 16, 2022
The staff are amazing ... the rooms are clean and comfortable....
Angel
Checked in Aug 2022
Family
2.0/5
Posted on Aug 25, 2022
Excelent staff and service but limited, excelent location but limited transportation and needed URGENT REMODELING WHAT HAPPEN?
Maricela
Checked in Aug 2022
Family
3.0/5
Posted on Aug 9, 2022
The breakfast needs more options they serve the same every day !! Staff does not greet you , receptions are youngsters with no manners ! They could care less for customers ! The rooms smell like dirty bleach mopping dont smell fresh and clean ! Overall for what they charge not worth the stay
carlos
Checked in Nov 2022
Business travelers
1.0/5
Posted on Nov 9, 2022
Staff and facilities horrible no internet people in charge very rude