Best Hotels in Gundaling I

We used the hotel as a base to explore Berastagi and Mount Sibayak. It's a large hotel with spacious rooms and green areas throughout. The breakfast buffet is generous and good, and the staff is friendly. Highly recommended!

I used it on my second Blastagi trip. It was located in a scenic location, the food was delicious, and it was crowded with many tourists. One thing that bothered me was that there was no remote control in the room as the air conditioning was throughout the building. I had to cancel due to a sudden change in my plans for the next day, but I would like to use the service again if I have the opportunity. (Thank you very much for driving me to my destination the next day.)

We came to Sapo Karo coincidentally, spent only one night at the hotel but can only highly recommend to stay there. The rooms are simple but we found ours clean, quiet and with a hot shower. What made our stay extraordinary was Edwin, the care taker of the hotel and aside from that our guide to Mt Sibayak in the morning. It was really extraordinary how much time he took to show us around: first to Mt Sibayak and the hot springs, then the northern shore of Lake Toba and afterwards even back to get our flight in Medan in the evening. During our time in Indonesia we hardly found a more friendly, authentic and caring guide who we dont even met as a guide but as an inspiring and beautiful human being with the best conversations and a lovely sense of humor. Thank you Edwin, it was a pleasure for us and we will be back at Sapo Karo when we are hopefully visiting Sumatra again soon! Linda and Patrick

Pelayanannya bagusss bangeet 💞

Stop at Sinabung Hills Resort to discover the wonders of Berastagi. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Sinabung Hills Resort. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, wake-up service. The hotel's peaceful atmosphere extends to its recreational facilities which include golf course (on site), outdoor pool, massage, children's playground, kids club. Convenience and comfort makes Sinabung Hills Resort the perfect choice for your stay in Berastagi.

We have travelled few times to Medan lately for sime activities and families gathering. Granf Mercure hotel is great.We enjoye staying there as its clean, the room is big, bathroom with bathtub, and breakfast is of wide varieties..We will stay there again should we travel to Medan again. Its highly recommended ..👍

Situated in Berastagi, Sumatra region, Panorama Guest House Syariah is set 25 km from Mount Sinabung. The hotel features a terrace, a 24-hour front desk, and free WiFi is available. The nearest airport is Kualanamu International Airport, 90 km from the hotel.

We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to ”technical problems” we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.

I stayed for a week at Mikie and was impressed with the level of service and hospitality at the resort. My Mikie Deluxe room was very spacious and was well appointed -- comfortable, clean and pleasant. The breakfast was delicious -- I think the Executive Chef must have put in a lot of thought into providing the daily, scrumptious morning buffet spread. I think what makes it special is that the vegetables and meat employed are sourced from the mountain that Mikie is situated on --- it doesn't get any fresher than this! The Front Office staff were friendly and helpful ----- always willing to assist in answering any questions that I may have related to Berastagi. I highly recommend this hotel.

the hotel is clean