Guest User
September 19, 2023
I need to understand, that if I'm STUPID. So, here after work when I wanted to sip on a few moments of liquor, the hotel reception & housekeeping says : "We don't have cold water Sir" So, I ask "Do you have ice ?" , + Can you serve me ICECREAM atleast ... as NO OTHER FOOD as displayed in the MENU was available. They reply, "NO SIR." So I ask again that, how you arrange so food and some coldness for my comfort ? Reply : "Sir, we have put it in FREEZER and will take another 2 hours ... + we are hosting a party and the Room Service is very Busy" well the same response I received when I arrived this weekend. Now my questions are : 1. WHAT IS THIS PLACE ? 2. Cold water might not be available, but even not ICE ? 3. Dinner I will have to have as per the hotels choice of food ? Whereas the menu as displayed and served in the room has more than 10 pages. 4. Well, ICE also cannot be available due to operational hazards, BUT FOOD ? but how come the complete authority is SO RELUCTANT ABOUT HOSPITALITY AND SERVICE ? They are not serving the MENU whereas they have it clearly stated that outside food NOT ALLOWED, That means PLZ GO OUT AND EAT So, my overall experience. PATHETIC. CANT EVEN RATE A SINGLE STAR. BOARDERS STAY AWAY