Henri Hotel Hamburg Downtown

Great hotel with a nice design and superb service. Prices good, nice bar with a solution that you help your self and make a note.

This is a lovely city hotel. We had a great stay. The staff are friendly and helpful and made us very welcome. The breakfast was good and the location perfect for the markets and sights. Highly recommend. There is building work going on outside the hotel but with the windows closed we didn't hear a thing and it did not impact our stay.

There’s so much to say about this hotel experience. First, this hotel is in one of the best areas of Hamburg. It is located near shopping and walking and tours. It is only a five minute walk from the train station. The rooms are more than adequate and the hotel staff was very friendly. That being said, this was an extremely frustrating experience. We checked in and realized that our heating towel rack did not work and reported it right away. They seem concerned and promised Someone would come up and check on it. That never happened. We then reported it for the three days we stayed here. Nothing was done, and there was no concern about it from the staff. We were offered a free hot drink for our inconvenience. We decided to stay another night and we were told we could keep our room rather than moving everything we owned. 15 minutes later, they told us that would not be possible. It was extremely frustrating. During our stay, the elevators were non-functioning and we were on the third floor. Normally that’s not a problem but my husband suffers from Parkinson’s so it was a little bit difficult walking up and down the stairs for two days. Is lovely as this hotel but they nickel and dime you for everything. There is no shampoo or conditioner in the hotel rooms. There’s a note that they have these amenities at the front desk. They offer cookies and coffee in the lobby but everything has a cost to it. Based on the options in this town, this would not be our first choice.

Great for an overnight stay. Friendly and welcoming. they offer a soup plus bread and free salads for only 6EU in the evening- great if you can't be bothered to go out for dinner!

The location was perfect as it was close to the train station. A lot of room in the suite and nicely decorated. The staff was helpful and pleasant. The only thing that was slightly difficult was lifting the luggage up about 5 stairs to get into the hotel. However, I am sure if I asked for help, they would have! Excellent stay!

We loved the Henri! It’s in a great location for all things walkable in the city and old town. The staff was great, the hotel itself was so fun and cute, and the room was perfect and spacious for us. Great coffee machine, everything was clean. We would absolutely stay here again.

We were very pleased with our stay. Very convenient to Hamburg HBF. Staff very friendly and helpful. The only issue is construction on nearby properties but had minimal impact on our stay. I would not hesitate for a minute to stay here again.