Environment: Very comfortable garden environment, very convenient in the scenic area. 
Health: Overall not bad
Facilities: Basically satisfied, try not to book this family room, it was okay during the day, but after going out at night, I found that the room was very damp and smelly. Because my leg was injured, I didn't go upstairs to see it. Friends saw it during the day and didn't say anything, we put down our things and went out to play. Friends were silently thinking in their hearts that they didn't want to sleep on the tatami upstairs. When they came back from going out at night, they were smelly and damp in the room, so they didn't want to sleep upstairs.
There was no way, I contacted the front desk to change us to a double room. Two double rooms were empty, and I chose one. The double room was very good, the whole design was very comfortable and clean, and there was no odor. Before going to bed at night, I found that there was no toothbrush, and I was embarrassed to disturb the waiter again. Everyone went to bed without brushing their teeth. I am very grateful that you can change us a room and let us sleep comfortably.
Service: The service staff of the housekeeping depar**ent and the restaurant are very polite, the service is very timely, and the staff responsible for arranging parking is also very enthusiastic.
When we left, the hotel gave us the 18-bead bracelet of Lingyin Temple, which was very thoughtful.
There was a staff member at the front desk who was very good at taking photos and forwarded some of our beautiful photos on WeChat.
I have stayed at Yazhi Hotel in Suzhou, Guangzhou, and Hangzhou. The overall service is very good, and there are butler services. Did this store change its owner?
The staff at the front desk of Mengxi Villa felt that the training was not in place. When we checked out, we asked at the front desk because when we booked, the double room was close to 900 yuan and the family room was 1224 yuan. We had one more person who had afternoon tea and breakfast, so we wanted to ask if we could deduct the meal fee and refund the difference?
That is to say, when we asked, the front desk staff told us expressionlessly that the room rate for the double room last night exceeded the family room we booked, and there was no double room, and they gave us a special room, which affected them. When we changed rooms, it was already more than 1:00 in the morning. We chose one of the two empty double rooms, so it was completely unnecessary to say that. It doesn't feel like the service level of Yazhi.
We will definitely give good reviews. The good aspects should be praised, and we will also point out the problems. We hope that the hotel can do better so that it can be competitive in the market.
Original TextTranslation provided by Google